More Articles

VIDEO: Get ready for a customer centric future: MetLife, Chobani, Arke and Dow Jones

nickjohnson, (Jan 15, 2014)

In this video from our last Incite Summit in New York, our senior panel discuss customer-centricity, and how you can prepare your company to be...

How to create innovative, creative and thought-provoking content Part 3

adaptive, (Jan 15, 2014)

Social media thrives on the ability to share content. If your brand creates engaging and creative content, this will be shared on a global scale promoting your business and brand.

The Wednesday Update including how social media has evolved, fast user engagement and identifying fake followers

Nick Johnson, (Jan 15, 2014)

How social media has evolved, fast user engagement and identifying fake followers

The Wednesday Update including social media and customer services and could 2014 be Pinterest's year?

Nick Johnson, (Jan 8, 2014)

Social media and customer services, personal information availability shifting and could 2014 be the year Pinterest becomes a major force in e-commerce?

Share and share alike

adaptive, (Jan 8, 2014)

Corporations know that in order to develop universal brand advocacy, the content they create has to be shared.

How to create innovative, creative and thought-provoking content: Part 2

adaptive, (Jan 8, 2014)

Capture the consumer with content that they want to talk about and share

Conversocial Guest Blog: Eight New Year’s Resolutions for Social Customer Service

Anonymous, (Jan 7, 2014)

In this guest blog Conversocial share eight ways to give your social service a fresh start in 2014.

Looking Forward to 2014

adaptive, (Jan 2, 2014)

With a new year dawning, what does 2014 hold for corporate social media?

2013: A Year in Review

adaptive, (Dec 18, 2013)

2013 was the year that social media took major strides forward, as corporations began to fully leverage the potential that these networks now offer.

How to create innovative, creative and thought-provoking content Part 1

adaptive, (Dec 18, 2013)

Content is more than words and messaging, it is a craft that needs careful control in order to succeed

Corporate Social Media Summit Europe Storified - Day 2

adaptive, (Dec 11, 2013)

We've pulled together some of the best tweets from #CSMEU

Corporate Social Media Summit Europe Storified - Day 1

adaptive, (Dec 11, 2013)

We've pulled together some of the best tweets from #CSMEU

The Engagement Continuum

adaptive, (Dec 11, 2013)

Corporations that can understand and define engagement within today’s marketing environment will become destination brands in 2014

The Wednesday Update including: new legal guidance for social media usage, radio and social engagement and how mobile is social media?

adaptive, (Dec 11, 2013)

New legal guidance for social media usage, radio and social engagement and how mobile is social media?

16 Ways To Make Social Media More Effective

adaptive, (Dec 6, 2013)

Rohit Bhargava, chairman at the 2013 Corporate Social Media Summit Europe, outlines the key lessons from each corporate speaker from the Summit

Is your social media presence meeting your business goals Part 3

adaptive, (Dec 4, 2013)

Choosing the right social media management tools will deliver the ability to track all social media campaigns and show analyse ROI

Wednesday Update including: winter blues engagement, why FAQ’s are better than Twitter and understanding Facebook ads

Nick Johnson, (Dec 4, 2013)

Winter blues engagement, why FAQ’s are better than Twitter and understanding Facebook ads

Black Friday wasn’t that social

adaptive, (Dec 4, 2013)

Social media appears to be increasingly driving conversion, but more time is needed to nurture these relationships to fully realise their commercial opportunities

Are these the top 11 marketing opportunities in 2014?

nickjohnson, (Nov 27, 2013)

They're based on feedback from thousands of marketers, and insights we got at Incite:East. Right now, they're the core topics we'll be covering at...

Curate for conversion - help consumers sell your products

adaptive, (Nov 27, 2013)

Consumer curated content and the recommendation economy is delivering massive benefits to brands.

Pages