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Reuters Events: Customer Service & Experience USA 2021
Jun 2, 2021 to Jun 3, 2021
Online
Customer service leaders from the world's biggest brands, share best practice and map out the future of service, support and experience..
Organiser: Scott Cormack
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Reuters Events: Customer Service & Experience Global 2021
Oct 5, 2021 to Oct 6, 2021
Customer service leaders from the world's biggest brands, share best practice and map out the future of service, support and experience..
Organiser: Scott Cormack
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Reuters Events: Strategic Marketing Global 2021
Oct 12, 2021 to Oct 13, 2021
Online
The only CMO led event for brand, digital and content marketing professionals.
Organiser: Jasmine Kees
Webinar: Kickstarting Your Customer-Centric Culture
Feb 18, 2021
Online
Join speakers from IBM, Nationwide and Thomson Reuters to hear about nurturing great employee experience. An organization’s CX goals can become a reality when everyone across the enterprise has adopted a unified, customer-centric mindset.
Organiser: Scott Cormack
Reuters NEXT
Jan 11, 2021 to Jan 14, 2021
Online
REUTERS NEXT kicks off 2021 by gathering global leaders and forward thinkers to reimagine solutions to the challenges the new year brings.
Organiser: Mariana Dumont
Webinar: Meeting Consumer Demands for Frictionless Mobile Support Experiences
Dec 3, 2020
Online
It is imperative that your business does not neglect these channels and ensures top-class mobile & in-app support.
Organiser: Scott Cormack
Webinar: Gamification and the Return of Creative
Nov 18, 2020
Online
Discover how gamification is fueling creativity like never-before, delivering compelling stories, next level engagement, and a memorable experience for both brands and consumers.
Organiser: Jasmine Kees
Reuters Events: Customer Service & Experience USA
Nov 17, 2020 to Nov 18, 2020
Online
The virtual event that is purpose-built to propel your business into the future of customer service.
Organiser: Scott Cormack
Reuters Events: Strategic Marketing USA
Nov 5, 2020 to Nov 6, 2020
Online
The only CMO led event for brand, digital and content marketing professionals.
Organiser: Jasmine Kees
Webinar: The Evolution of Influencer
Oct 29, 2020
Online
Tell a better brand story, create engaging content & elevate customer relationships.
Organiser: Jasmine Kees
Webinar: Voice of the Customer: Creating a Seamless, Personalized Experience That Boosts Loyalty & Drives Revenue
Oct 28, 2020
Online
Listen to your customers & learn from them in order to create a seamless experience that boosts loyalty & drives revenue
Organiser: Scott Cormack
Webinar: Boost Efficiency By Connecting With Customers More Easily
Oct 22, 2020
Online
Discuss how new approaches to engaging your customers can improve response rates, reduce costs and increase trust and satisfaction scores.
Organiser: Scott Cormack
Webinar: Engage and Amaze Customers: How to Create a Compelling Brand Experience
Oct 8, 2020
Online
One of the CMO’s jobs is to develop the brand promise. But what happens after that?
Organiser: Jasmine Kees
Webinar: Building the Ultimate Customer Service Workforce – Train, Motivate & Empower Agents
Sep 22, 2020
Virtual
To ensure you are providing the ultimate customer experience, it is vital to have the strategies and processes in place which will allow your agents to thrive across all channels.
Organiser: Scott Cormack
Reuters Events: Customer Service & Experience Summit Europe
Aug 26, 2020 to Aug 27, 2020
Virtual
Reuters Events: Customer Service & Experience Summit Europe is a meeting focused on bringing together an unrivalled list of customer service leaders across Europe.
Organiser: Paul Bergamini
Webinar: Don't Look Tone Deaf: Shifting Your Content & Creative to Align with Cultural Phenomena
May 19, 2020
In this webinar, you'll get advice from three of America's most recognizable brands on how they are shifting their content and creative strategy to set themselves up for success.
Organiser: Jasmine Kees
Webinar: How CX & Customer Service Will be Forever Changed by COVID-19
May 7, 2020
In the past 8 weeks we have seen the customer service landscape change more than in the previous 10 years.
Organiser: Paul Bergamini
Webinar: Adapt Your Customer Service Department to Home Working and COVID-19 Pandemonium
Apr 30, 2020
Your customers not only expect great support on their preferred channel, they expect a personalized service experience seamlessly across multiple channels
Organiser: Aaron Jackson
Webinar: The Agile Marketing Team: Adapting your Strategy During a Global Crisis
Apr 29, 2020
As the face of the business, marketing teams must be able to quickly adapt their brand’s messaging to suit new customer concerns, needs, wants, and expectations.
Organiser: Jasmine Kees
Webinar: Create a Customer-Service Obsessed Culture
Apr 8, 2020
In these uncertain times it is important to keep your customer at the heart of what you do.
Organiser: Paul Bergamini
Webinar: Quality Over Quantity – The Changing Face of 2020 Marketing
Apr 1, 2020
This is a call to end inauthentic, impersonal marketing. The marketing department is in a crucial transition from quantity to quality – it’s time to cut through the digital noise with purpose-driven, data-backed marketing.
Organiser: Jasmine Kees
Webinar:The Future of Marketing: Trends and Challenges Ahead
Feb 26, 2020
As a marketer you need your finger on the pulse both in terms of new technologies and trends to fully unleash your potential.
Organiser: Paul Bergamini
Webinar: Redefine Customer-Centricity for the Ultimate 2020 Marketing Strategy
Feb 19, 2020
So, what does customer-centricity look like for marketers today? And how can your business take that one step further?
Organiser: Jasmine Kees