Strategic Marketing 2022

Jun 1, 2022 to Jun 2, 2022

San Diego Mission Bay Resort, San Diego, US

Setting the Agenda for Marketing Teams Globally

Organiser: Issy Paul

Customer Service & Experience 2022

May 26, 2022 to May 27, 2022

San Diego Mission Bay Resort, San Diego

Empowered Agents, Intelligent Automation, Seamless Experiences - Launch into the Future of Customer Service & Experience

Organiser: Scott Cormack

Webinar: Designing a Customer Service Strategy that Thrives in 2022

Feb 15, 2022

2022 is filled with exciting opportunities to drive significant change to your organization’s customer experience - everything from building long-lasting customer relationships to cultivating happier employee experiences. Join this webinar to hear from a panel of leading experts.

Organiser: Scott Cormack

Reuters Events: Strategic Marketing Global 2021

Oct 12, 2021 to Oct 13, 2021

Online

The only CMO led event for brand, digital and content marketing professionals.

Organiser: Jasmine Kees

Reuters Events: Customer Service & Experience Global 2021

Oct 5, 2021 to Oct 6, 2021

Customer service leaders from the world's biggest brands, share best practice and map out the future of service, support and experience..

Organiser: Scott Cormack

Reuters Events: Customer Service & Experience USA 2021

Jun 2, 2021 to Jun 3, 2021

Online

Customer service leaders from the world's biggest brands, share best practice and map out the future of service, support and experience..

Organiser: Scott Cormack

Webinar: Kickstarting Your Customer-Centric Culture

Feb 18, 2021

Online

Join speakers from IBM, Nationwide and Thomson Reuters to hear about nurturing great employee experience. An organization’s CX goals can become a reality when everyone across the enterprise has adopted a unified, customer-centric mindset.

Organiser: Scott Cormack

Reuters NEXT

Jan 11, 2021 to Jan 14, 2021

Online

REUTERS NEXT kicks off 2021 by gathering global leaders and forward thinkers to reimagine solutions to the challenges the new year brings.

Organiser: Mariana Dumont

Webinar: Meeting Consumer Demands for Frictionless Mobile Support Experiences

Dec 3, 2020

Online

It is imperative that your business does not neglect these channels and ensures top-class mobile & in-app support.

Organiser: Scott Cormack

Webinar: Gamification and the Return of Creative

Nov 18, 2020

Online

Discover how gamification is fueling creativity like never-before, delivering compelling stories, next level engagement, and a memorable experience for both brands and consumers.

Organiser: Jasmine Kees

Reuters Events: Customer Service & Experience USA

Nov 17, 2020 to Nov 18, 2020

Online

The virtual event that is purpose-built to propel your business into the future of customer service.

Organiser: Scott Cormack

Reuters Events: Strategic Marketing USA

Nov 5, 2020 to Nov 6, 2020

Online

The only CMO led event for brand, digital and content marketing professionals.

Organiser: Jasmine Kees

Webinar: The Evolution of Influencer

Oct 29, 2020

Online

Tell a better brand story, create engaging content & elevate customer relationships.

Organiser: Jasmine Kees

Webinar: Voice of the Customer: Creating a Seamless, Personalized Experience That Boosts Loyalty & Drives Revenue

Oct 28, 2020

Online

Listen to your customers & learn from them in order to create a seamless experience that boosts loyalty & drives revenue

Organiser: Scott Cormack

Webinar: Boost Efficiency By Connecting With Customers More Easily

Oct 22, 2020

Online

Discuss how new approaches to engaging your customers can improve response rates, reduce costs and increase trust and satisfaction scores.

Organiser: Scott Cormack

Webinar: Engage and Amaze Customers: How to Create a Compelling Brand Experience

Oct 8, 2020

Online

One of the CMO’s jobs is to develop the brand promise. But what happens after that?

Organiser: Jasmine Kees

Webinar: Building the Ultimate Customer Service Workforce – Train, Motivate & Empower Agents

Sep 22, 2020

Virtual

To ensure you are providing the ultimate customer experience, it is vital to have the strategies and processes in place which will allow your agents to thrive across all channels.

Organiser: Scott Cormack

Reuters Events: Customer Service & Experience Summit Europe

Aug 26, 2020 to Aug 27, 2020

Virtual

Reuters Events: Customer Service & Experience Summit Europe is a meeting focused on bringing together an unrivalled list of customer service leaders across Europe.

Organiser: Paul Bergamini

Webinar: Don't Look Tone Deaf: Shifting Your Content & Creative to Align with Cultural Phenomena

May 19, 2020

In this webinar, you'll get advice from three of America's most recognizable brands on how they are shifting their content and creative strategy to set themselves up for success.

Organiser: Jasmine Kees

Webinar: How CX & Customer Service Will be Forever Changed by COVID-19

May 7, 2020

In the past 8 weeks we have seen the customer service landscape change more than in the previous 10 years.

Organiser: Paul Bergamini