Discover how gamification is fueling creativity like never-before, delivering compelling stories, next level engagement, and a memorable experience for both brands and consumers.

Organiser: Jasmine Kees

The only CMO led event for brand, digital and content marketing professionals.

Organiser: Jasmine Kees

Listen to your customers & learn from them in order to create a seamless experience that boosts loyalty & drives revenue

Organiser: Scott Cormack

One of the CMO’s jobs is to develop the brand promise. But what happens after that?

Organiser: Jasmine Kees

Reuters Events: Customer Service & Experience Summit Europe is a meeting focused on bringing together an unrivalled list of customer service leaders across Europe.

Organiser: Paul Bergamini

In the past 8 weeks we have seen the customer service landscape change more than in the previous 10 years.

Organiser: Paul Bergamini

As the face of the business, marketing teams must be able to quickly adapt their brand’s messaging to suit new customer concerns, needs, wants, and expectations.

Organiser: Jasmine Kees

This is a call to end inauthentic, impersonal marketing. The marketing department is in a crucial transition from quantity to quality – it’s time to cut through the digital noise with purpose-driven, data-backed marketing.

Organiser: Jasmine Kees

So, what does customer-centricity look like for marketers today? And how can your business take that one step further?

Organiser: Jasmine Kees