2022 is filled with exciting opportunities to drive significant change to your organization’s customer experience - everything from building long-lasting customer relationships to cultivating happier employee experiences. Join this webinar to hear from a panel of leading experts.

Organiser: Scott Cormack

Customer service leaders from the world's biggest brands, share best practice and map out the future of service, support and experience..

Organiser: Scott Cormack

Join speakers from IBM, Nationwide and Thomson Reuters to hear about nurturing great employee experience. An organization’s CX goals can become a reality when everyone across the enterprise has adopted a unified, customer-centric mindset.

Organiser: Scott Cormack

It is imperative that your business does not neglect these channels and ensures top-class mobile & in-app support.

Organiser: Scott Cormack

The virtual event that is purpose-built to propel your business into the future of customer service.

Organiser: Scott Cormack

Tell a better brand story, create engaging content & elevate customer relationships.

Organiser: Jasmine Kees

Discuss how new approaches to engaging your customers can improve response rates, reduce costs and increase trust and satisfaction scores.

Organiser: Scott Cormack

To ensure you are providing the ultimate customer experience, it is vital to have the strategies and processes in place which will allow your agents to thrive across all channels.

Organiser: Scott Cormack

In this webinar, you'll get advice from three of America's most recognizable brands on how they are shifting their content and creative strategy to set themselves up for success.

Organiser: Jasmine Kees