Login

You may login with either your assigned username or your e-mail address.
The password field is case sensitive.

Subscribe | Forgot your password?

Close log in window

  • Events
  • White Papers
  • About Us
  • Meet the Team
  • Keep Updated
  • Login
Menu
Reuters Events logo

Customer Experience

  • Home
  • Customer Experience
  • Brand Marketing
  • Mobile Product
Navigation
Article

Webinar: Designing a Customer Service Strategy that Thrives in 2022

2022 is filled with exciting opportunities to drive significant change to your organization’s customer experience - everything from building long-lasting customer relationships to cultivating happier employee experiences. Join us as our panel of leading experts discuss how they are seeking to prosper from the opportunities that 2022 promises and discover the insights that will help you to identify
  • Webinar - Top Customer Care Trends for 2022

    As we look towards a new year with optimism, the service...

  • Boost Efficiency By Connecting With Customers More Easily

    Featuring: DHL, Caller ID Reputation

  • Voice of the Customer: Creating a Seamless, Personalized Experience...

    Featuring: Sutter Health, TGI Fridays, Dolby, VoteBash

  • Building the Ultimate Customer Service Workforce – Train, Motivate & Empower Agents

    Kate Rayner, (Sep 23, 2020)

    Featuring: Twitter, ESPN, Freshly & Playvox

  • The Customer Service Leader of the Future

    Kate Rayner, (Jul 23, 2020)

    Featuring: Pizza Hut, Extended Stay America and Gladly

  • North America’s Must-Attend Customer Service Strategy Meeting Hits NYC

    JBarrett, (Aug 22, 2019)

    The customer service department is too often referred to as “just a cost center”. And perhaps in the past we have been more reactive than...

  • Webinar Recordings: HP, Google and Sure Petcare share the latest strategies and innovations for customer-centricity

    JBarrett, (Aug 16, 2019)

    Accelerate your customer service efforts by listening to 45 minutes of direct takeaways from these European leaders.

  • Uber, City of San Diego, NGP Capital, City of Austin and many more confirmed to speak at the inaugural IMACT>CITIES conference and expo

    Zsofi Kulcsar, (Sep 6, 2018)

    FCBI, the company behind leading business intelligence brands including Ethical Corporation, Incite Group and Insurance Nexus has launched a...

  • VenueNext Uses NFL Playbook to Hit Paydirt in mHealth

    Anonymous, (Jan 5, 2018)

    A new app aims to make healthcare and hospital visits less painful, applying lessons learned by removing friction for patients and their visitors as...

  • Making Mobile Magic: Start with the Consumer ( Open Mobile Summit Day 2 Wrap Up)

    Zsofi Kulcsar, (Dec 1, 2017)

    When designers solve customer needs, everyone wins. Susan Kuchinskas reports on day two of the Open Mobile Summit in San Francisco.

  • Delivering the personal touch: don't creep out your customers

    Matt Pigott, (Feb 14, 2017)

    Last in a four-part series on personalization in 2017

  • Delivering the personal touch: why more brands are turning to voice

    Matt Pigott, (Feb 14, 2017)

    Third in a four-part series on personalization in 2017

  • Delivering the personal touch: NASCAR's big data drive

    Matt Pigott, (Feb 1, 2017)

    Second in a four-part series on personalization in 2017

  • Customer service disruption, part three: never underestimate the power of intangibles...

    Matt Pigott, (Sep 18, 2016)

    Just because you can't see something, doesn't mean it isn't there.

  • Customer service disruption, part two: how Southwest and Spotify are spreading real love

    Matt Pigott, (Sep 18, 2016)

    From Southwest Airlines to Spotify: how a little love goes a long way

  • Customer service disruption: keeping up with the unicorns

    Matt Pigott, (Sep 18, 2016)

    The fastest growing companies start with a customer-centric attitude. Discover why keeping up is vital to win the hearts and minds of modern consumers

  • Content and the platform puzzle: how the Discovery Channel solved it

    Matt Pigott, (Jul 22, 2016)

    The third and final installment of our three-part series on content and the art of brand storytelling.

  • Can fewer touchpoints lead to less CMO stress and happier customers?

    Matt Pigott, (Jul 22, 2016)

    Plus…how Disney is knocking personalization out the park!

  • How The Kansas City Chiefs became one of the most contagious brands on Facebook

    adaptive, (Jul 19, 2016)

    James Royer, Director of Digital Media & Strategy, The Kansas City Chiefs

More Articles

Reuters Events is part of Reuters News & Media Ltd, 5 Canada Square, Canary Wharf, London, E14 5AQ. Registered in England and Wales: 2505735.

© Reuters Events 2023 | ABOUT US | TERMS OF USE | PRIVACY POLICY | +44 0207 375 7236