Marketing

How did MetLife become more customer-centric?

nickjohnson, (May 24, 2013)

Claire Burns is the Chief Customer Officer at MetLife, a leading global provider of insurance, annuities and employee benefit programs, serving 90...

POLL RESULTS: What might encourage you to change your Facebook strategy?

nickjohnson, (May 22, 2013)

  For more statistics and facts from your corporate peers, go to http://incitemc.com/questions/  

Turning Likes into buys

adaptive, (May 21, 2013)

The link between social media and conversion has in the past been tentative to say the least. Recently however, evidence shows that social media now has a quantifiable impact on real-world conversions

Report Cheat Sheet: "The Coming Era of On-Demand Marketing"

nickjohnson, (May 21, 2013)

In this series, we'll summarise the key findings from notable industry white papers and reports - so you can scan the core insight and decide whether...

Jennifer Dominiquini, CMO of Sears/Kmart (Fitness, Sporting Goods and Toys), on measurement, personalised user experience and more

nickjohnson, (May 17, 2013)

A few days ago, I had the opportunity to talk with Jennifer Dominiquini, who is the Chief Marketing Officer of Sears/Kmart Fitness, Sporting Goods...

Unmetric Guest Blog: How Dove Achieved 2,000% Subscriber Growth on YouTube In 15 Days

Anonymous, (May 10, 2013)

‘Love thyself, for thou art beautiful’ – seems to be Dove’s new commandment of self-esteem and beauty.

Well, it turns out McKinsey agrees with us

nickjohnson, (May 8, 2013)

Have a look at www.incitemc.com/marketing to see what I mean. Reassuring…

Three white papers on the future of marketing and communications

nickjohnson, (May 6, 2013)

Here are three white papers I’ve just written for our new business, Incite Marketing and Communications. The 4 Key Issues of 2013: Predictions for...

The Social Sales Funnel

adaptive, (May 2, 2013)

Businesses that can place social media effectively within their sales funnels will reap the rewards of customer loyalty

The Power of Like Part Two: Finding the value in Facebook expenditure

adaptive, (Apr 24, 2013)

A tangible return on investment is an essential part of any marketing campaign – can Facebook measure up?

Communicators want Marketers. Marketers don’t care

nickjohnson, (Apr 17, 2013)

As part of the run up to the 2013 Incite Summit, we asked 300+ marketing and communications executives about the key issues they see impacting on...

Who are your customers?

adaptive, (Apr 16, 2013)

Understanding the profile of your corporation’s customers is vital ensure social media touch points are leveraged for maximum advantage.

The Power of Like: Analysing the value of Facebook marketing

adaptive, (Apr 16, 2013)

Facebook may be one of the leading social media platforms today, but it is still seen as a dark horse when it comes to marketing success.

The biggest impacts on Marketing and Communications roles in 2013

nickjohnson, (Apr 15, 2013)

As part of the run up to the 2013 Incite Summit, we asked 300+ marketing and communications executives about the key issues they see impacting on...

New internal models for Marketing and Communications: Customer-centricity, internal and external convergence

nickjohnson, (Apr 14, 2013)

As part of the run up to the 2013 Incite Summit, we asked 300+ marketing and communications executives about the key issues they see impacting on...

Communications Needs Marketing More Than Marketing Needs Them

nickjohnson, (Apr 13, 2013)

As part of the run up to the 2013 Incite Summit, we asked 300+ marketing and communications executives about the key issues they see impacting on...

Should Marketing and Communications merge?

nickjohnson, (Apr 12, 2013)

As part of the run up to the 2013 Incite Summit, we asked 300+ marketing and communications executives about the key issues they see impacting on...

Views from National Public Radio's new CMO on marketing in digital world

nickjohnson, (Apr 7, 2013)

Forbes have conducted a great interview with the new CMO from NPR over in the States, Emma Carrasco. Some highlights? Digital is changing business...

Marketers: Speak when you're spoken to

nickjohnson, (Apr 6, 2013)

Altimeter Group have just released new research suggesting that 51% of customers do not want companies ‘eavesdropping’ on their...

About 50% of what you know about customers is wrong

nickjohnson, (Apr 2, 2013)

Dispiriting news this week, according to a new survey from Enliken. Quick word of warning - only 116 people were actually surveyed, but the...

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