Employee Advocacy: Harness your employees for...

According to McKinsey, word of mouth marketing is a primary...
Case Study Going Global with Social

Use contextual awareness to drive relevancy and engage with...
Case Study - Cleanliness & Clarity

How protecting your brand on social media is critical to keeping...
Case Study - Social Media Education

Empower, enthuse and educate your workforce to become a social...
Social Infrastructure: Be nimble, collaborative,...

A one hour session from #CSMNY 2015
Impact Measurement: Refine your social...

A one hour session from #CSMNY 2015
Make Your Brand Stand Out

Create superior customer interactions with timely and...
Storytelling Throught Social

Achieve deeper and long-lasting engagement through an engaging...
Deepen and Prolong your Engagement with the 5...

One hour panel discussion with three leading brands
Perfecting a Truly Multi-Channel Approach for...

How NBC Sports Reaches the Right People, At the Right Time, in...
Social Data: Derive actionable insight to make...

Without accurate data analysis, spotting opportunities with...
Social Media and the Customer Journey

Putting the customer at the center of your social strategy
Social Media as a Foundation for Long-term Growth

Opening keynote session from #CSMNY 2015
Make Data Your Crystal Ball

Predictive modelling to better understand the customer: Insights...
Brandocracy: The Democratization of Your Brand

How Gatorade and IHOP built a strong brand—now that their...
Marketing To Millennials (And Beyond)

An inside look at your new target audiences from...

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How To Use Social Media For Lead Cultivation

High-end networking to generate future business opportunities
Content Distribution: Move From Brand To...

In-depth discussion from #CSMNY
Trigger Brand-Engagement Through Targeted And...

One hour panel session from #CSMNY 2014
Content Creation: Generate Innovative And...

Creating content that stands out from the crowd
Social In Context: Weave Social Into The Fabric...

Social in Context: Weave social into the fabric of your company
Identify, Engage And Use Brand Influencers To...

45 minute panel discussion from #CSMNY
Customer Interaction: Enhance your customer...

A one hour session from #CSMNY 2014
Creating An Effective Customer Support Structure

Adopt a framework to effectively identify, prioritize and...
Social Data: Analyze Your Customer Effectively

Use social data to create enlightening and actionable insight
Use Customer Intimacy To Drive Growth And...

Social media has overturned the traditional business-customer...
5 Non-Obvious Trends Changing Social Media in 2014

Quick 15 minute overview
Collaborate Better - Present A Seamless...

Investigating new relationships and responsibilities between...
Shift From Campaigns To Engaging Stories

Telling stories is more engaging than traditional campaigns....
Build Truly Unique And Engaging Customer...

Move from insight to action, and create engaging, personalised...
Build A ‘High­def’ Picture Of Your Customer

Granular customer understanding to ensure

Use Multi­channel Marketing To Cut Through To...

How to prioritize and use the plethora of new channels to...

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