By Conference Recording - June 15th, 2015

Empower, enthuse and educate your workforce to become a social business from top to bottom

Hear from: Richard Margetic, Director of Social Media at Intuit, on how to get: Get senior leadership on board: Pacify potential fears, whilst building their social capabilities, helping to enhance company reputation and heighten workforce engagement. Create an autonomous and socially sophisticated workforce: Educate your workforce on the core skills needed, meaning they can speak for the brand; and know the boundaries you’ve set to protect it. Clear lines of responsibility: Ensure roles, responsibilities and contacts are clearly mapped out across your department/s for quicker conflict resolution and service delivery.

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