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‘Search friction’ in the booking process: a long-term goal?

‘Search friction’ in the booking process: a long-term goal?, (‘Search friction’ in the booking process: a long-term goal?)

Very often online companies are told they must reduce friction for customers and for the moment that seems wise, but the future may look different, writes Tom Bacon

How travel tech payments are powering ahead

How travel tech payments are powering ahead, (How travel tech payments are powering ahead)

The travel payment landscape is evolving at a rapid pace and new names are popping up all over the place. Sally White dips a toe in to find out where the money is

Why keeping metrics simple is the way to go

Why keeping metrics simple is the way to go, (Why keeping metrics simple is the way to go)

Travel brands can make huge leaps in performance through relatively simple measurements and metrics finds a recent white paper

How to find the metrics that matter

How to find the metrics that matter , (How to find the metrics that matter )

Travel brands are sitting on vast amounts of data and some travel brands, like Spanish low-cost airline Vueling, are putting that to good use

Branded airline fares and the trouble with OTAs

Branded airline fares and the trouble with OTAs, (Branded airline fares and the trouble with OTAs)

Delta Airlines recently flagged up the challenge of selling branded fares through non-direct channels, and this is a wake-up call for all. Tom Bacon reports

Is travel fit for the 21st century?

Is travel fit for the 21st century?, (Is travel fit for the 21st century?)

Digital transformation, technological and data siloes and data quality are the top three internal challenges facing travel companies today, finds a new report from EyeforTravel

Airbnb & HotelTonight: the competition ratchets up a notch

Airbnb & HotelTonight: the competition ratchets up a notch, (Airbnb & HotelTonight: the competition ratchets up a notch)

With Airbnb’s acquisition of HotelTonight and the release of EyeforTravel’s latest white paper this week, hotel distribution is a hot topic and there are concerns

Wyndham on retail and women in travel

Wyndham on retail and women in travel, (Wyndham on retail and women in travel)

This week it is International Women’s Day and we have been hearing from executives from across the industry

Why travel start-ups should go for investor money – now!

Why travel start-ups should go for investor money – now!, (Why travel start-ups should go for investor money – now!)

Travel is a vast industry and as the online sector looks set to become a $817 billion industry, the timing seems right for fundraising. Sally White reports

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