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The 2021 Claims Experience Webinar – Full Recordings Now Available

Hear from our panel of experts as they explore how insurance carriers can step up their transformation efforts to compete whilst continuing to navigate the challenges unique to the industry.

Digitalizing Claims: Think big, execute small

Get exclusive insights from Hiscox, Kemper, Nationwide and VPay in our new “Digitalizing Claims: Think big, execute small” whitepaper

Join Chief Claims Officers to explore the rise of Agile Claims

Discover how Chief Claims Officers are using Agile to create a resilient and results-driven claims organization

Zurich, Founders Insurance and VPay discuss how to shape claims experience in the next normal

Join the live webinar to get actionable insight to develop strategy for your organization

Agenda announced for Connected Claims USA

Insurance Nexus

It’s nearly here! Connected Claims USA Virtual (June 23-25, 2020) will go live next week.

USAA, Metlife and CSAA on claims leadership transformation in 2020

Insurance Nexus

At the end of the month, leaders from Liberty Mutual, Metlife, MassMutual, CSAA and Aviva Canada will come together to discuss the hottest topics in claims digital transformation.

Allstate, Prudential and Texas Mutual on the impact of Covid19 on claims

Insurance Nexus

As the world starts emerging from global lockdown, insurance carriers are planning for how the world will look after we have conquered the virus.

The Claims Industry Like Never Before

Insurance Nexus

The insurance industry is built to help people when they are in need, and only the claims organization makes that possible. Now, the world faces a unique challenge – and customers need more support than ever before.

First sneak peek of Connected Claims Virtual agenda

Insurance Nexus

Join Chief Claims Officers, thought leaders and 10,000 of your peers to be there for your customers when they need you most.

Claims Like Never Before – Agility, Leadership and Collaboration for a Seamless Claims Experience

Insurance Nexus

Through this time of rapid change and extreme uncertainty, both customers and the claims workforce need more support and care than ever before.

Delivering Empathy at Scale Webinar Featuring Insights from LexisNexis Risk Solutions, Liberty Mutual, Auto Club Group and Farmers Insurance

Insurance Nexus

Leveraging automation can be a double-edged sword. As customers look for simpler claims processes and access to information, it can be easy to put tools into place that make customers feel left out of the loop, unheard, and wary of the process.

Whitepaper: The Answer is Multiple Choice

Anonymous

A truly innovative claims process puts customers first. Insurance Nexus asked three industry leaders to reveal their unique take on insurance claims innovation.

Deliver Empathy at Scale with Liberty Mutual, Farmers Insurance, AAA and LexisNexis Risk Solutions

Insurance Nexus

For insurance carriers, automation can be a dangerous game as customers demand both a frictionless, automated claims process and access to understanding claims handlers. How do you find the right balance?

Insurance Nexus Unveils Agenda and Announces Brand-New Speaker Line-Up for Fourth Annual Connected Claims USA Summit 2020

Insurance Nexus

Connected Claims USA is the world’s largest gathering for claims executives who are striving for efficient, customer-centric claims processing

Quantifying Cyber: How Insurance Carriers are Meeting the Challenge of Covering an Ever-Changing Risk Landscape

Insurance Nexus

Satisfy customer demand by delivering modern, bespoke, cost-effective cyber products

Insurance Map #11: Fraud

Alexander Cherry

The Dark Matter of the Insurance Universe ...

Insurance Map #10: Claims

Alexander Cherry

From chatbots and automation to IoT and smart contracts, the future of insurance claims ...

A Practical Guide to an Efficient Customer-Centric Claims

Insurance Nexus

Automation is more than just a buzz word. If you get it right, it will have an immediate impact on your bottom line.

A Practical Guide to an Efficient Customer-Centric Claims – Part 2 (Automating Customer Experience)

Insurance Nexus

Following up our last post, we’ve continued to explore the impacts of automation on claims with Eva Berg-Winters, Former Head of UK Claims at Hiscox; Steve Tait, Head of Claims Automation at RSA; and Klaus Vogel, SVP Claims at IF P&C.

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Upcoming Events

Webinar: Become the Data-Driven Digital Insurer to Unleash your Competitive Edge

Apr 13, 2021

Online

Webinar: Build a Competitive Claims CX: The Key to Customer Retention in the Digital Era

Apr 15, 2021

Online

The Future of Insurance USA 2021

Jun 22, 2021 to Jun 24, 2021

Online

Latest Press Releases

The Future of Insurance USA 2021: Official Launch Announcement

Reuters Events have today launched their flagship insurance event, The Future of Insurance USA 2021 (June 22-24, 2021, Online).

Reuters Events release Full Agenda for The Future of Insurance USA (Nov 16-18, 2020)

The agenda for The Future of Insurance USA is here. The brightest minds from the most innovative insurance carriers are gathering to share their insights through a cutting-edge, research-driven agenda.

The Future of Insurance Canada: An unprecedented online briefing from the industry’s CEOs

On the 3rd and 4th November, The Future of Insurance Canada (Online) by Reuters Events will provide the most senior strategic briefing and conference ever seen in the industry.

CEO and C-Suite Insurance Leaders Confirmed for Reuters Events: The Future of Insurance Europe (November 24 – 25, 2020, Online)

The Future of Insurance Europe is the industry’s most senior strategic conference, uniting top decision makers from across the insurance ecosystem.

Reuters Events release exclusive delegate list for The Future of Insurance USA (Nov 16-18, 2020)

This November, CEOs and C-Suite Executives from leading insurance carriers will gather for The Future of Insurance USA (Nov 16-18, 2020) to share insights and network for the entire ecosystem, across multiple insurance lines.

Latest Podcasts

Expert Views on Insurance IoT Monetization, Applications and Brand Engagement

Darryl Jones, IoT & Analytics Leader, Marketing Strategist, Zonoff

Gary Sullivan Insurance Analytics Podcast

VP, Property and Subrogation Claims, Erie Insurance

Latest Tweets

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Reuters Events asked over 250 senior insurance executives in Canada about their challenges and the opportunities ah… https://t.co/H5yJ7CxK9o

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