Join the live webinar to get actionable insight to develop strategy for your organization

COVID-19 has caused insurance carriers to make their 2-year claims innovation plans into 6-month transformation deadlines. There are few carriers left who aren’t already making incredible changes to their claims processes.

On September 9th, 11am EST Reuters Events and VPay will be speaking with Ian Thompson (Global Chief Claims Officer, Zurich), Jeff Brown (President, VPay), Shannon Harjer (Vice President of Claims, Founders Insurance) and Bryan Falchuk (Managing Partner, Insurance Evolution Partners) to discuss how carriers can take full control of the claims experience and actively shape the future of claims.

In the midst of hurricane season, wildfires in California and Derecho Storm hitting mid-west, insurance carriers are looking for innovative solutions to meet customer needs with speed and transparency no matter the channel or the complexity of the claim.

From automation and working from home to digital payments, insurance leaders must explore the strategies that will move the needle on customer experience and the most cost-efficient way to implement. Reuters Events and VPay will be speaking with Zurich and Founders Insurance to discuss how they’re actively shaping their customer journey in the new normal.

Sign up for the free webinar ‘Shaping Claims Experience in the Next Normal: Find Your Competitive Edge’ on September 9, 11 am ET

Here is what you can learn by tuning in to our webinar:

  • The Financial Advantage: discover how carriers are finding efficiency gains by reducing claims cycle times and digitally optimizing claims processing

  • The Customer Advantage: we are living the age of customers and without a customer-obsessed agenda, carriers risk survival. This is your chance to hear how small improvements can change the game and impact retention and NPS scores

  • The Infrastructure Advantage: create an innovation plan that will set your organization up for long-term success removing silos and seamless integrating multiple tech

Register today for this free virtual offering and take advantage of the opportunity to transform your claims customer experience strategy and build a new competitive edge.