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The road ahead for professional driver services

The road ahead for professional driver services, ( The road ahead for professional driver services)

Is there scope for a chauffeur service that harnesses new automation technologies while maintaining the human touch? Jens Wohltorf, CEO and co-founder of Blacklane, thinks so

Amazon: threat and prime opportunity for travel

Amazon: threat and prime opportunity for travel, (Amazon: threat and prime opportunity for travel)

EyeforTravel has released a new white paper that explores the changing face of hotel distribution

Blockchain: hotel settlement could be the first big win, says Travelport

Blockchain: hotel settlement could be the first big win, says Travelport, (Blockchain: hotel settlement could be the first big win, says Travelport)

In the B2B space, Travelport says the bottom line is money, while for startup KeyoCoin it's about solving the consumer adoption puzzle with 'gamification'. Pamela Whitby reports

5 lessons in cracking CX from a hospitality industry veteran

5 lessons in cracking CX from a hospitality industry veteran, (5 lessons in cracking CX from a hospitality industry veteran)

Frasers Hospitality has been around for nearly two decades and understands that getting CX right requires a multi-pronged approach

Taking destination management into the 21st century

Taking destination management into the 21st century, (Taking destination management into the 21st century)

Airbnb and Uber are two hugely successful travel platform businesses but is the timing now right for a global, mobile, fully customisable trip-planning platform with instant booking? Pamela Whitby speaks to the CEO of Rough Guides

App-y days: why tour operators no longer need the paper trail

App-y days: why tour operators no longer need the paper trail, (App-y days: why tour operators no longer need the paper trail)

Vamoos, an innovative, end-to-end digital solution for tour operators and their clients, is helping customers to dream, plan and discover at all stages of the journey

Expedia – there is ‘room for all who play responsibly’

Expedia – there is ‘room for all who play responsibly’, (Expedia – there is ‘room for all who play responsibly’)

In a bid to stay relevant to customers, Expedia is investing in emerging technologies like cloud and voice

Savvy customer acquisition needs a cost effective approach

Savvy customer acquisition needs a cost effective approach, (Savvy customer acquisition needs a cost effective approach)

Ahead of this week’s webinar, we hear from Civitatis which has found a niche delivering tours and activities to the Spanish speaking market
Master a Dynamic and Automated Future

Master a Dynamic and Automated Future, (Master a Dynamic and Automated Future)
Minimise Damage and Loss

Minimise Damage and Loss, (Minimise Damage and Loss)

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