Pan Pacific Hotels and Resorts is empowering guests to design their own personalised and unique hotel stay experience through Preferences by Pan Pacific.

Published: 04 Jul 2008

Pan Pacific Hotels and Resorts is empowering guests to design their own personalised and unique hotel stay experience through Preferences by Pan Pacific.

Preferences by Pan Pacific is one of Pan Pacific Hotels and Resort's key brand service initiatives to deliver its brand promise of personalised and genuine care. It will enable the Group to offer its guests the experience and services that they prefer to have while staying at the Group's hotels and resorts.

Guests who book to stay from now till December 31, 2008 with Preferences by Pan Pacific are being guaranteed a late check-out and a choice of an additional preference offered by the participating hotels and resorts. These additional preferences, which differ from hotel to hotel, range from guaranteed room upgrade, complimentary breakfast, complimentary Internet usage, airport transfers, F&B vouchers to laundry credits.

"Preferences by Pan Pacific is powered by our guests as they can now decide on the stay experience they would like to have and choose their preferred services. This service empowerment simply allows us to give our guests exactly what they want during their stay with us. Apart from treating our guests to a late check-out each time they stay with us, they have the benefit of choosing from a host of services unique to each of our hotels and resorts", said Kevin Croley, Senior Vice President of Sales and Marketing, Pan Pacific Hotels and Resorts.