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Why dynamic pricing will transform travel distribution

Why dynamic pricing will transform travel distribution, (Why dynamic pricing will transform travel distribution)

Smarter pricing structures will allow travel brands to create more relevant prices for their customers, boosting revenue and loyalty, finds a new report

Accor: going ‘ALL’ out to build a modern loyalty programme

Accor: going ‘ALL’ out to build a modern loyalty programme , (Accor: going ‘ALL’ out to build a modern loyalty programme )

Loyalty in travel is not what it used to be and like many other hotel groups, Accor is looking to build an ecosystem of partnerships to engage its customers

Q&A: tips from a top class reboot for Blacklane

Q&A: tips from a top class reboot for Blacklane , (Q&A: tips from a top class reboot for Blacklane )

Blacklane, the portal for connecting professional chauffeurs to travellers, has recently rebranded to bring its digital strategy into line with the overall experience

Clickety-split: the battle to reduce pain points in UK rail continues

Clickety-split: the battle to reduce pain points in UK rail continues, (Clickety-split: the battle to reduce pain points in UK rail continues)

Loco2 has launched a new solution to make split tickets for rail more consumer friendly, but the UK rail body RDG says price hacks are not a long-term solution

Lost and found: how airline RM can make a comeback

Lost and found: how airline RM can make a comeback, (Lost and found: how airline RM can make a comeback)

In recent years, airline RM has become far less effective and strategic but with increased customer engagement, merchandising and personalisation change is afoot, writes Tom Bacon

'Payments shouldn’t be a hurdle we fall at,' says Facebook

'Payments shouldn’t be a hurdle we fall at,' says Facebook, ('Payments shouldn’t be a hurdle we fall at,' says Facebook)

Is Facebook's move to take on the global financial system with the launch of Libra, a tipping point for cryptocurrency travel payments? Pamela Whitby reports

Bye-bye mass tourism, hello healing touch

Bye-bye mass tourism, hello healing touch, (Bye-bye mass tourism, hello healing touch)

The markets for tours and activities and medical and wellness are booming and two Dutch companies are tapping into these emerging travel trends

Amazon, IHG, Hyatt, GCH talk voice

Amazon, IHG, Hyatt, GCH talk voice, (Amazon, IHG, Hyatt, GCH talk voice)

It may be early days but travel brands must prepare for the march of the voice-based machines

United Airlines booking curve ball is a customer experience win

United Airlines booking curve ball is a customer experience win, (United Airlines booking curve ball is a customer experience win)

Airline booking curves are a complicated business and generally require a micro focus, but United is bucking that trend, writes Tom Bacon

Millennium Hotels: why loyalty is all about feeling the love

Millennium Hotels: why loyalty is all about feeling the love, (Millennium Hotels: why loyalty is all about feeling the love)

Building loyalty is complicated and the industry is still not connecting the data dots. Pamela Whitby speaks to the CMO of Millennium Hotels to find out more

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