Following the re-launch of its website avis.co.uk, Avis Rent a Car has partnered with OAG to streamline its global booking process for car rentals.

Published: 30 Nov 2006

Following the re-launch of its website avis.co.uk, Avis Rent a Car has partnered with OAG to streamline its global booking process for car rentals.

The global travel and transport information company announced its involvement
as a key content provider to the Avis Rent a Car reservation system enabling
Avis to provide a better user experience for its business and leisure
customers.

Online bookings made on the Avis website, or those of its travel partner
sites, will automatically link to the OAG flight schedules database that
contains details of all direct and connecting flights worldwide including those
of the low cost airlines. The user will no longer need to provide details of the
desired car rental pick up point, they can simply key in the date the booking is
required and the flight number. This will trigger a query to the OAG database
validating the flight number and pre-populating fields within the reservation
system with flight information relevant to the booking.

"OAG has provided us with an invaluable technological solution for our new
website," said John Phipps, director - customer contact systems development,
Avis Europe.

"Earlier this year we launched our Inspired Change programme with the aim of
becoming more customer focussed and making the car rental process as quick and
clear as possible. The website is the first point to experience this revamp and
OAG is part of the core team that are making it happen," said Phipps.

Duncan Alexander, managing director, OAG said, "The partnership with Avis is a
great example of how our data and technological capabilities can be integrated
into almost any travel-related business to help companies improve their
customer service and internal operations. The integration of OAG flight
information with Avis' e-commerce platform is an important step in streamlining
its entire global booking system. We are delighted to be a part of the new Avis
web site making it easier for travellers to book car rental."