PharmaPulse Podcast - Ep. 5: Why AstraZeneca UK has banned the word ‘omnichannel’, with Andrew Binns

In this episode we speak with Andrew Binns, Head of Digital Innovation at AstraZeneca, who discusses creating content to differentiate your brand, putting the customer at the heart of your strategy, and why the term ‘omnichannel’ is banned at AstraZeneca UK.  Listen to the audio above, or watch on YouTube here:

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Read the full transcript here

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