Premium Pass Inclusions

Virtual pass to Reuters Events: Marketing Interactive Week

As part of your Reuters Events Premium Pass, you get a virtual pass to attend this event worth up to USD $699.

You spoke, we listened. We connected with the Reuters Events community to understand what businesses need in 2021, and senior leaders around the globe shared their need for interactivity and person-to-person engagement.

That’s why we are bringing you Reuters events: Marketing Interactive Week - uniting the senior marketing leaders from around the world to set benchmarks, showcase innovation and truly connect in a virtual world.

Through a series of exclusive live panel discussions, interactive classroom style workshops, executive roundtables, and speaker Q&A rooms, Reuters Events: Marketing Interactive Week 2021 set you up with the intelligence and networking opportunities to proactively harness your brand purpose and create a deep human-to- human connection in a world that needs you, now, more than ever.

Who attends Marketing Interactive Week?

With over 2,000 marketing leaders involved, this is the premier platform to meet with, and learn from, those who are facing similar challenges to you each and every day. Now, more than ever, we must come together and share our stories and find answers to our questions.

Amazon's Logo
USAA's Logo
Verizon's Logo
united_health_group's Logo


AARP's Logo

Expedia's Logo
Ebay's Logo
Marriott International's Logo


Home Depot's Logo
Dell's Logo

CXPA's Logo
Twitter's Logo


AMC's Logo
Intuit's Logo
Jenny_Craig's Logo

us_Bank's Logo


Capital One's Logo
Mastercard's Logo
Southwest's Logo
Uber's Logo



Samsung's Logo
Alaska_Airlines's Logo
PizzaHut's Logo
DHL's Logo


Google's Logo

Wells_Fargo's Logo
Apple's Logo
US_Bank's Logo


Ricoh's Logo
Resmed's Logo

PEMCO's Logo
Hootsuite's Logo


eBay's Logo
Dow_Jones's Logo
Conversocial's Logo

Executives, Directors and Leaders focused on:
  • Personalization
  • Customer Engagement
  • Brand Management
  • Creative / Content Strategy
  • Advertising
  • Social Media
  • Influencer Marketing
  • Digital Communications
  • Digital Marketing
  • SEO / SEM
  • CRM
  • Quality Assurance
  • Data / Analytics
  • User Experience
  • Customer Experience
  • Ecommerce Marketing Strategy
  • Performance Marketing / PPC
  • Customer Understanding
  • Programmatic Advertising
  • Media Buying / Advertising
  • Growth

Virtual pass to Reuters Events: Customer Service & Experience 2021

As part of your Reuters Events Premium Pass, you get a virtual pass to attend both the Summer & Fall edition of this event worth up to USD $2499.

At Reuters Events: Customer Service & Experience USA 2021, our mission is to provide you with the tools and strategies to get your strategic roadmap back on track & continue innovating towards a new standard for service & care.

  • Build Voice of Customer Analytics into Your Proactive Support Strategy: Create a closed feedback loop to understand how your customers want to communicate with you, analyse resulting data to anticipate customer expectations and improve overall customer experience
  • Deliver Seamless Omnichannel Support, Anytime, Anywhere: Map your key points of interaction, break into new social and digital touchpoints, synchronize channels to capture the entire customer journey and personalize each experience
  • Build, Retain and Empower the Ultimate 2020 Workforce: Streamline hiring and onboarding, augment your workforce with automation, knowledge systems and accurate sentiment analysis, and let workforce optimization guide you seamlessly into the future of contact center support
  • Scale Support with Chatbots, Automation, AI, IoT and More: Prove ROI, seamlessly integrate innovative solutions and effectively leverage machine learning to identify key customer friction points to deliver personalized, automated solutions with the human touch

Reuters Events: Customer Service & Experience Alumni

Michael Del Pozzo - Headshot
Frito-Lay NA - Logo

Michael Del Pozzo Chief Customer Officer Frito-Lay NA

Aparna Khurjekar - Headshot
Verizon Consumer Group - Logo

Aparna Khurjekar Chief Customer Officer Verizon Consumer Group

Lance Gruner - Headshot
Mastercard - Logo

Lance Gruner EVP, Global Customer Care Mastercard

Juliann Bowerman - Headshot
Kellogg Company - Logo

Juliann Bowerman Chief Global Digital Consumer & Customer Experience Officer Kellogg Company

Virtual pass to Reuters Events: Strategic Marketing 2021

As part of your Reuters Events Premium Pass, you get a virtual pass to attend Strategic Marketing 2021 worth up to USD $2499.

Reuters Events: Strategic Marketing 2021 brings together the world’s most influential marketing leaders to set the future of consumer-brand relationships.

After the extraordinary upheavals of 2020, we will come together to plan for another year of volatile customer behaviour and ever-changing expectations.

  • Executive Strategy & Growth: As we re-establish the status quo and differentiate our brands, marketing will find itself at the center of business strategy with a mission to find relevancy and ground the brand in a new world. Navigate dwindling budgets and find stability in agile, reactive marketing.
  • Brand Marketing: Your brand is the most powerful tool you have to connect with your audience. Refine your core values, move beyond marketing, and create real communities passionate about your impact on the world.
  • Data Analytics & Customer Insights: With over-saturated digital channels, volatile purchasing behaviour, and ever-changing customer expectations, brands need to track touch points throughout the full customer life-cycle to unlock the most impactful personalized experiences.
  • Content & Creative: Cut through the noise with empathetic, solution-focused content that truly adds value. Create a deep human connection with stories that engage on an emotional level and are grounded in purpose. Be everywhere when they need you most.
  • Social Media & Influencers: The social sphere is becoming the one stop shop for human interaction and e-commerce. Explore new channels and content styles, measure incrementality, redefine your influencer strategy to meet new regulations, and restructure your social team to meet new business needs.

Reuters Events: Strategic Marketing 2021 Alumni

Penny Baldwin - Headshot
Qualcomm - Logo

Penny Baldwin Chief Marketing Officer Qualcomm

Paul Chibe - Headshot
Ferrero North America - Logo

Paul Chibe Chief Executive Officer Ferrero North America

Brad Hiranaga - Headshot
General Mills - Logo

Brad Hiranaga Chief Brand Officer General Mills

Evan Jones - Headshot
Fender - Logo

Evan Jones Chief Marketing Officer Fender

Reuters Events: On-Demand Library

As part of your Reuters Events Premium Pass, you get access to all on demand content including; webinars, reports, infographics and interviews, delivering the intelligence you need to make the right decisions now.

Plus over 100 presentations (thought-leadership and case studies), panel discussions and fireside chats from the following events:

NEW! Marketing Interactive Week

June 8 - 10, 2021

  • REGION: Global
  • DATE: June 8 - 10, 2021
  • FORMAT: Virtual
  • EXPECTED VIEWERSHIP: 3,000+

Reuters Events: Customer Service & Experience 2021

2 - 3 June (Summer) & 5 - 6 October (Fall), 2021

  • REGION: Global
  • DATE: 2 - 3 June (Summer) & 5 - 6 October (Fall), 2021
  • FORMAT: Virtual
  • EXPECTED VIEWERSHIP: 5,000+

reutersevents.com/events/customerservice

Reuters Events: Strategic Marketing 2021

October 12 - 13, 2021

  • REGION: Global
  • DATE: October 12 - 13, 2021
  • FORMAT: Virtual
  • EXPECTED VIEWERSHIP: 5,000+

reutersevents.com/events/strategic-marketing

Post-Event Reports

As part of your Reuters Events' Premium Pass, you get access to a post-event report, providing a summary of insights, thought-leadership, follow-up interviews, and best-in-class case studies from the following events:

NEW! Marketing Interactive Week

June 8 - 10, 2021

  • REGION: Global
  • DATE: June 8 - 10, 2021
  • FORMAT: Virtual
  • EXPECTED VIEWERSHIP: 3,000+

Reuters Events: Customer Service & Experience 2021

2 - 3 June (Summer) & 5 - 6 October (Fall), 2021

  • REGION: Global
  • DATE: 2 - 3 June (Summer) & 5 - 6 October (Fall), 2021
  • FORMAT: Virtual
  • EXPECTED VIEWERSHIP: 5,000+

reutersevents.com/events/customerservice

Reuters Events: Strategic Marketing 2021

October 12 - 13, 2021

  • REGION: Global
  • DATE: October 12 - 13, 2021
  • FORMAT: Virtual
  • EXPECTED VIEWERSHIP: 5,000+

reutersevents.com/events/strategic-marketing

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