Surpass centricity

Diversify, embed, and champion patient voices from Clinical to Commercial

  • 500+pharma and
    patient leaders
  • 30+expert speakers
  • 25+trailblazing sessions
  • 1proven virtual platform

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The only destination for North American patient centricity leaders

The way pharma gets a glimpse through the patient lens is changing, fast. If you're not focused on embedding the lived experience across the entire organization and adapting your internal infrastructure to enable it in actionable terms - you're already falling behind.

Join game-changing industry leaders and patient advocates at Pharma & Patient USA to evolve patient engagement across the value chain, so you can meet unmet needs and ensure disease-appropriate diversity, inclusion, and equity is demonstrated at all levels.

We networked with each other and shared stores, tips and resources… The speakers were really concerned about our opinions, gave detailed answers and also followed up. This is THE event for patient advocates

Michael Neuvirth, Founder, Cureduct and advocate for invisible illnesses

Reuters Events' Pharma is where we redefine what the pharma industry can do.

Ester Banque, Senior Vice President, Intercontinental BMS Logo Ester Banque Headshot

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2021’s industry-leading speakers included:

Anthony Yanni - Headshot
Astellas Pharma - Logo

Anthony Yanni SVP and Global Head Patient Centricity Astellas Pharma

Rebecca Vermuelen - Headshot
Roche - Logo

Rebecca Vermuelen VP Patient & Society Strategy Product Development, Head of Healthcare and Patient Partnership Teams Roche

Dr Lauren Powell - Headshot
Takeda - Logo

Dr Lauren Powell VP, US Medical Health, Equity and Community Wellness Takeda

Christoph Koenen - Headshot
Otsuka - Logo

Christoph Koenen EVP & Chief Medical Officer Otsuka

Staci Hargraves - Headshot
Janssen - Logo

Staci Hargraves Vice President, Patient and Portfolio Solutions Janssen

Vanina Laurent-Ledru - Headshot
Sanofi Genzyme - Logo

Vanina Laurent-Ledru VP and Head, Global Public Affairs Sanofi Genzyme

2021’s expert patient speakers included:

Gigi Robinson - Headshot

Gigi Robinson Creative GenZ Thought Leader & Patient Advocate (Chronic Illness & Mental Health)

Linette Roungchun - Headshot

Linette Roungchun Patient Advocate, Content Creator, Consultant, Director & Producer The Itch Factor

Monique C. Gore-Massy - Headshot
Lupus Foundation of America - Logo

Monique C. Gore-Massy Global Lupus Patient Advocate Lupus Foundation of America COVID-19 Global Rheum Alliance

Dellann Elliott Mydland - Headshot
EndBrainCancer Initiative - Logo

Dellann Elliott Mydland President & Chair EndBrainCancer Initiative

John Linnell - Headshot
COPD Foundation - Logo

John Linnell Patient Advocate COPD Foundation

Maimah Karmo - Headshot
Tigerlily Foundation - Logo

Maimah Karmo President and CEO Tigerlily Foundation

The Mission:

Embed lived experience across the value chain to surpass centricity and embrace groundbreaking integration

Appointing patient voices in review committees and in senior company roles is becoming the norm; we’re adapting how we collaborate with increasingly influential online patient communities and patient leaders pre- and post-launch; we know that novel hybrid engagement strategies must put patient need and preference above all else. Reuters Events' Pharma & Patient unites diverse patient and pharma voices evolving patient engagement to address unmet needs better than ever before.

2021’s Essential Themes:

  • Embed patient lived experiences: Build long-term, meaningful relationships with a diverse range of patients and advocates from early R&D onwards as well as hiring patients into your workforce to truly amalgamate the pharma and patient voices.
  • Redefine your patient outreach and engagement strategy: Become digitally native to engage with maturing virtual communities and social media influencers. Provide in-person and virtual touchpoints to meet new patient preferences by refining pandemic hot-fixes, advancing telemedicine capabilities, and scaling pilots to enable better decentralized care options
  • Achieve diversity, inclusion and health equity from pre-clinical to post-launch: Ensure every voice living with the disease is represented proportionately in mindful advocacy partnering, patient panels and in clinical trial data to generate valuable PROs, meet approval requirements to provide the best possible patient journeys

Why Attend

Patient centricity’s business critical event

We’re hosting the brightest and the best in patient centricity, including C-Suite top pharma, leads of the most innovative workstreams, and expert patient advocates, to share actionable case studies that enhance your workstreams

Interactive at its core

We know you want more than just a series of online presentations – this is why live Q&A, interactive roundtables, workshops and online networking are all key experiences of Pharma & Patient USA.

Benchmark against the best in patient engagement

We spend months uncovering the best examples of pharma going beyond business as usual for patients, so you can see how you compare against the leaders.

Delivering an exceptional virtual event experience including:

technology/large/wifi Created with Sketch. Watch Live Watch presentations, fireside chats and panel discussions from top industry thought-leaders all day, every day!

user-interface/large/comment-add Created with Sketch. Discuss Comment and question in real time. Spark conversations with your fellow attendees and build those relationships with instant chat, video calls and discussion groups.

files-folders/large/question Created with Sketch. Question Get in-depth answers in real-time with our live Q&A sessions with every presentation and panel speaker!

technology/large/player-19 Created with Sketch. On-Demand Missed a session? Catch-up in your own time through our on-demand service for 2 weeks. Imagine Netflix but the best of pharma thought leadership.

shopping/large/mobile-touch Created with Sketch. Personalize Create your own conference agenda and export it to your calendar, so you don’t miss business critical sessions.

business-finance/large/connect Created with Sketch. Connect Meet and build relationships with fellow attendees who share the same challenges and interests as you with our Intelligent Networking platform (pharma, biotech and sponsors only)

Exceptional online networking opportunities

You won’t find an online pharma patient networking experience elsewhere. Pharma & Patient USA 2020 is the only place to connect with patient engagement innovators, patient advocacy leaders, marketing strategists and digital experience experts in today’s “new normal”. Here’s how:

  • Connect 1-on-1 with fellow attendees: Over several weeks, you’ll have access to our online networking platform, allowing you to connect with like-minded pharma leaders.
  • Interactivity: Over 40 interactive sessions including virtual workshops, roundtables, live Q&As and panels.

Best-in-class virtual conference experience

Reuters Events has an NPS Score of 83.

* Company NPS scores acquired from

World class!

A special experience by any measure!


The best pharma networking

Don’t get siloed: Meet everyone in one place

Nowhere else can you walk around the corner and start collaborating with relevant peers across the range of functions - whether marketing, strategy, sales, market access, data, HEOR, commercial excellence, patient engagement, RWE, medical affairs or IT.

Meeting service: Make new connections with targeted reach-out

With only 2 days to connect, after 2 years of zoom, you need to make the most of your time at the conference. Which is why the Reuters Events Meetings Service provides you with a comprehensive 1-on-1 networking service, allowing you connect with old and new friends, and set up meeting, before you even arrive at the event.

Networking Drinks Reception

Join your fellow attendees for an evening of drinks and snacks after the end of Day 1. Let your hair down and relax!

Find the solutions to your challenges

With over 50 solution providers, all with innovative solutions to your post-pandemic and hybrid world challenges, this is the perfect event to find partners for your 2022 and 2023 strategies.

Your safety is our top priority – and all our conferences are produced to ‘All Secure’ standards

Our commitment to safe events

Reuters Events operates globally with a wide portfolio of events and recognises the evolving impact on our industry from COVID-19. To ensure we uphold the highest standards of health, safety and security, our first priority will be to ensure our events run in accordance with official government guidance and regulations. Additionally, Reuters Events will be following the four cornerstones of the All Secure Standards: Physical Distancing, Cleaning & Hygiene, Protect & Detect and Communication. These industry driven guidelines developed by leading industry associations including the AEO, UFI & SISO, offer best practices to support the safe delivery of all types of events across the world. They will underpin the health and safety plans for all events in our portfolio.

Reuters Events All Secure Pledges

The ‘new normal’ for event delivery is evolving to reflect government guidance and new societal expectations across the globe. What will never change is our commitment to upholding a safe environment for Reuters Events customers. Our four All Secure Pledges outline the enhanced measures we will use to give our attendees the confidence that their health and safety is our number one priority.

For event FAQs and further health and safety information, visit the website here.

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Here to help

Get in touch with the Reuters Events team