Introducing 2021’s All-Star Line-Up

We carefully curate our line up of speakers, selecting proven leaders from the world’s biggest brands.

Claire Bennett - Headshot
IHG Hotels & Resorts - Logo

Claire Bennett Global Chief Customer Officer IHG Hotels & Resorts

Marc Cannon - Headshot
AutoNation - Logo

Marc Cannon Chief Customer Officer AutoNation

Marshae Mansfield - Headshot
Lenovo - Logo

Marshae Mansfield Chief Customer Officer NA Lenovo

Amy Shore - Headshot
Nationwide - Logo

Amy Shore Chief Customer Officer Nationwide

Michael Stutts - Headshot
Bloomin' Brands - Logo

Michael Stutts Chief Customer Officer Bloomin' Brands

Tom Karinshak - Headshot
Comcast - Logo

Tom Karinshak Chief Customer Experience Officer Comcast

Funmi Williamson - Headshot
PECO, Exelon Corp - Logo

Funmi Williamson Chief Customer Officer & Senior Vice President Customer Ops PECO, Exelon Corp

Tamla Olivier - Headshot
Baltimore Gas & Electric - Logo

Tamla Olivier Chief Customer Officer & Senior Vice President Customer Operations Baltimore Gas & Electric

Annmarie Reynolds - Headshot
The AES Corporation - Logo

Annmarie Reynolds Vice President, Chief Customer Officer The AES Corporation

Mike Kuenne - Headshot
Extended Stay America - Logo

Mike Kuenne Chief Customer experience Officer Extended Stay America

Miguel Quiroga - Headshot
Visible - Logo

Miguel Quiroga CEO Visible

Himanshu Niranjani - Headshot
Visible - Logo

Himanshu Niranjani Chief Technology Officer Visible

Ido Bornstein-HaCohen - Headshot
Conversocial - Logo

Ido Bornstein-HaCohen CEO Conversocial

Muddu Sudhakar - Headshot
Aisera - Logo

Muddu Sudhakar Co-Founder and CEO Aisera

Brian Berger - Headshot
Mack Weldon - Logo

Brian Berger CEO & Founder Mack Weldon

Phil Leininger - Headshot
Verizon Consumer Group - Logo

Phil Leininger Senior Vice President, Head of Customer Experience Verizon Consumer Group

Diane O’Hara - Headshot
CVS Health - Logo

Diane O’Hara Senior Vice President, Customer Insights & Advocacy CVS Health

Julie Foster - Headshot
Medtronic - Logo

Julie Foster Vice President Customer Experience Medtronic

Christina Pletnewski - Headshot
Safelite AutoGlass - Logo

Christina Pletnewski Vice President, Customer Experience Safelite AutoGlass

Megan Merrick - Headshot
Freshly - Logo

Megan Merrick Associate Director, Innovation and Brand Experience Freshly

Tamar Cohen - Headshot
Travelers - Logo

Tamar Cohen Vice President Employee Experience Travelers

Dan Mohnke - Headshot
Nissan North America - Logo

Dan Mohnke Vice President, eCommerce Nissan North America

Katie Miller - Headshot
Orlando Magic - Logo

Katie Miller Vice President Client Services & Fan Experience Orlando Magic

Rachna Dayal Goel - Headshot
Johnson & Johnson - Logo

Rachna Dayal Goel Global Director Transforming CX Johnson & Johnson

Jen Zamora - Headshot
Dow - Logo

Jen Zamora Senior Director Customer & Employee Experience Dow

Diane Haluszka - Headshot
PVH Corp - Logo

Diane Haluszka Director Customer Service PVH Corp

McCall Peltier - Headshot
Interactions - Logo

McCall Peltier Product Marketing Manager Interactions

Jared Tancrelle - Headshot
CVS Pharmacy, Inc - Logo

Jared Tancrelle Vice President, Store Operations CVS Pharmacy, Inc

Register now to secure your place at the forefront of service and care!