There is no avoiding the impact of Covid-19 and the unprecedented disruption it has caused; the way we live our lives and how we conduct our business. But it will take more than a pandemic for the insurance industry to falter. We know just how tenacious, innovative, and committed the auto insurance community is.
This being said, we must act now to serve modern customer requirements as part of an increasingly complex socio-economic landscape. Long-term development strategies will be fast-tracked into today’s action plans, not as a matter of choice, but as a matter of urgency. Auto carriers must step up and bring solutions forward to their customers who themselves are finding a ‘new normal.’
Which is why we are launching Auto Insurance USA: Virtual Summit (July 28-29, 2020).
The industry’s most senior executives are coming together to share their latest strategies on how to serve personal and commercial auto lines in a post-Covid world, ensuring carriers not only survive but prosper in this new era of insurance.
The optimal place to cut through the noise
Great discussions from thought-leaders.
The Covid-19 coronavirus has created one of the most challenging environments the modern world has ever experienced. Now, more than ever, carriers must step up and bring solutions forward.
With every challenge, there is opportunity. Get this right, and we can begin to reset and thrive in the ‘new normal.’ It has therefore never been more important for us to collaborate, share ideas and gain the necessary capability to tackle insurance issues in a super-connected world.
We have therefore decided not to cancel, but to reinvent Auto Insurance USA as a virtual event. We are emboldened by our speakers who have agreed to stay by our side, guaranteeing shared value and ideas at such a critical time. Let our reimagined virtual event continue to inspire you from your home offices around the world.
— Graham Proud
-Global Project Director, Insurance Nexus, Reuters Events
Interactive workshops over two bonus days
Days of networking
Over 40 Confirmed Speakers We’re bringing you the strategic agenda to your fingertips. We’re working with all presenters and panellists to ensure that the digital experience will be as close to the real agenda as possible. With 30+ confirmed sessions already the online experience will be unparalleled in scope and expertise.
Full Audience Interactivity It’s the interactions that make events special. That’s why we’re ensuring that presentations, fireside chats, panels and everything else you can think of will have full interactivity capability, including live Q&A and audience polls and get your questions answered.
One-to-one Meeting and Networking Service Business does not stop, and neither should you. Connect with your fellow attendees and cement future working relationships in an easy to use virtual meetings service.
The Digital Exhibition Search through over 20+ exhibitors from your own desk. Whether you are an insurance carrier, insuretech or a broker, you’ll be able to find the latest services and technology solutions so you can make well-informed, business critical decisions
Senior Vice President, Auto Field Operations, GRM U.S Claims
Commercial Telematics & Connected Business Director
Former Head of Insurance
Director of Claims
Assistant Vice President
There has never been a greater call for collaboration in our industry. Internally, heads of personal and commercial lines are co-ordinating innovation across technology, product and claims so that Auto customers have ultimate choice in how they engage with their insurer, and how their data can impact on policy, experience and value-add services.
Engage with your equivalent job roles online and map out your next steps. Aside from the biggest carriers, meet the leading OEMs making impact right now and North America’s leading technology experts. Come together to address core challenges and transform the industry.
Personal and Commercial Auto’s latest response to the ‘new normal.’
OEMs and auto carriers share a common customer. Through data exchanges and a shared vision, the ultimate customer experience is just around the corner. Time to change gear?
It’s 2020: Where are claims and the collision repair market heading?
Discover the latest customer behaviors, demands and expectations in a post-Covid world so that you may provide truly relevant and profitable products and excellent customer services at point of claim
Better vehicle insight and an increased focus on driver behaviour and driver support provide the key to carrier success in fleet insurance. This session will examine how to achieve a comprehensive understanding of both ‘voices’
Declining car ownership. Car sharing schemes. The road to autonomous vehicles. The rise in electric power. Discover how auto insurance must evolve to match looming projections of future mobility models.
Let’s unlock the future of fleet Insurance and identify the key innovation principles required to ensure relevance and profitability in a post-Covid world
Developing an app right now? Need to overhaul your existing offering? Join this workshop and make sure your product is on point, and customer uptake is maximized
Latest AI tech instructing drivers to carry out investigations and collect data in forms of images and videos for claim analysis. How is this achieved without disrupting the customer experience?
This inaugural board was developed back in 2019 as a way to ensure Insurance Nexus continue to bring you the most valuable, relevant insight through our events and content. Since going ‘virtual’ this hasn’t changed and we continue to lean on industry experts to help us steer our content and product. This is how we are certain we will not let you down when you engage with us. We are excited to have the backing and involvement from the Auto industry’s most experienced and influential experts. These leaders are passionate about our mission for the virtual offering and are helping us to drive the vision ever forward.
What a time to work in Auto insurance! The stakes have never been higher, have they? Our industry was already going through great change, and now the pandemic is adding an extra layer of complexity on top of everything else- I hope you’re all well and safe.
Some things never change however. Before Covid-19 hit, we were all still intent to secure market reputation and deliver personalized product and seamless claims, and there was a huge amount of innovation out there for those of us on this journey.
Additionally, OEMs have changed the game haven’t they? By providing high volume, quality data, and therefore insight on customers and their driving behaviours, customers’ expectations on what ‘insurance’ should look like has now changed forever. Not to be outdone, carriers and the power of technologies like mobile, automation, AI, telematics are opening up even more opportunity to give the customers what they expect, and at an efficiency level that is seemingly unprecedented.
Ultimately, data mastery will determine market share and foster strong business models to boost operational efficiency and satisfy customer demand for service excellence. New opportunities are emerging to personalize customer choice, modify behavior and deliver a faster, more accurate claim service. But the journey through capturing and operationalizing data, integrating technologies, forging new partnerships and meeting escalating customer expectations will be challenging.
Auto Insurance USA is bringing together the industry’s most senior executives, business leaders from across four key functions- personal and commercial lines strategists, product, claims and innovation; to enable all participants to shift gears from insurance to protection and become digital, customer-centric businesses.
With focussed online workshops as well as a crackerjack 2 day live piece, we will see over 20 carrier case studies and online networking opportunities like never seen before. Auto executives can still explore how innovation and technology are converging so that more efficient and customer-centric processes are actually reached- even if we can’t meet face to face to indulge in old-fashioned handshakes!
The Auto Insurance Virtual Summit is North America’s most dedicated, senior event for the entire Auto line, and the breeding ground that will allow innovation plans to become reality. Get your teams signed up for free and make your 2020 and beyond extraordinary.
See you online-
Head of Connected Auto Research
Insurance Nexus by Reuters Events
Phone: +44 (0) 207 375 7221