In this webinar we will unite senior executives in the travel industry who are taking leaps to redefine forward thinking and customer-focused CX.

Personalized CX isn’t going away – for your customer, it is now an expectation rather than a luxury. Leapfrog the competition and discover what the industry experts are doing to game CX and deliver a quality personalized experience to their customers.
 
In this webinar we will unite senior executives in the travel industry who are taking leaps to redefine forward thinking and customer-focused CX.
 
Speakers Include:
 
Erin Sheehan, Senior Director, Guest Experience, The San Diego Padres
Bao Vuong, President, WhyHotel
 
This interactive webinar will feature discussion on:
 
How to identify which consumer experiences are sustainable and which are not – Empower your CX strategy by pinpointing the guest experiences that will allow 
your business to fulfil long-term consumer expectations.
 
How thinking local can broaden your CX offering – Discover how effective experiential CX can allow you to make use of local tours and activities and warrant a higher price point.
 
What Personalization of CX can achieve in the next 5 years – Get ahead of the curve and employ personalization techniques that will strengthen your CX through AI, analytics and travel-tech.
 
comments powered by Disqus