ING Group has published its 19th Sustainability Report: “Simpler, stronger, sustainable”.

This report provides an overview of our sustainability approach, actions and performance in 2013. The updates are supported by data on key priority areas such as sustainable financing and investment, increasing the financial capability of our customers, environmental performance of our operations, our community investments, and on being a responsible employer. 

To view the full report click here.

ING’s CEO, Ralph Hamers, says: “Our business, like any other, is affected by a rapidly changing world. Although we are a financial institution, our role goes beyond delivering monetary returns. We have an opportunity to use our scale, reach and expertise to help society achieve long-term sustainable prosperity.” 

Some of the key highlights of the report include: 

  • Expanded and strengthened ESR Framework and Sustainable Procurement programme  
  • EUR 845 million increase in Sustainable Assets Allocated to EUR 6,570 million  
  • The carbon emissions per FTE decreased more than 8%  
  • 105,121 children reached this year through our partnership with UNICEF 

The report has been aligned with ING Group Annual Report 2013, reflecting our ambitions towards a more integrated approach to financial and non-financial reporting. It also represents an opportunity to be transparent and to share the details of our performance with our stakeholders that most affect our retail and business customers, employees and investors. In particular, sustainability rating agencies and analysts, who will use the content for an in-depth analysis of our performance.


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