Remote-controlled delivery cart trial begins in Northern California

Albertsons Companies have begun a pilot trial for a zero-emission, remote-controlled delivery cart

Credit: Business Wire/Albertsons Companies

Albertsons Companies and Safeway are piloting a remote-controlled, zero-emission delivery cart from Tortoise in Northern California. The cart can hold up to 120 pounds of groceries in four lockable containers, meaning a contactless delivery experience is possible through the vehicle.

The cart is equipped with a camera and a speaker and can be guided through the neighbourhood by a remote operator.

When the cart arrives at a home, the customer receives a text to come outside and pick up their groceries. The carts are specifically designed to deliver groceries and parcels safely in suburban and urban environments, covering ground at an average speed of 3 mph and completely powered by an electric battery.

The service is currently open for testing, with Safeway associates in some Northern California neighbourhoods. At present, an escort will accompany the cart as part of the pilot.

This is another of Albertson Companies’ pilot trials, with the corporation also piloting pickup lockers and an automated pick-up kiosk as select locations in Chicago.

“Our team is obsessed with trying new and disruptive technologies that can bring more convenience for our customers,” said Chris Rupp, EVP and Chief Customer and Digital Officer. “We are willing to quickly test, learn, and implement winning innovations that ensure we are offering the easiest and most convenient shopping experience in the entire industry.”

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