Fostering Brand Loyalty Through Reliable Fulfillment
Whether you work at an SME or hail from a Fortune 500 business, brand loyalty is everything. The way to your customer’s heart is through reliable and seamless fulfilment experience.
However, those who lack endless supply chain dollars must ensure that all efforts are taken to maximize cost efficiency when optimizing the delivery experience to foster brand loyalty.
Listen to senior supply chain leaders from Vitamin Shoppe, Thursday Boot Company, GSM Outdoors and Pitney Bowes discuss best practices for creating a seamless omnichannel fulfillment experience and how to ensure your logistics operations are flexible enough to keep up with capacity requirements and seasonal fluctuations in this Reuters Events webinar recording available NOW.
Key discussion points include:
- Explore how to create a best-in-class omnichannel experience that extends seamless fulfillment across purchasing platforms (website, mobile apps, social media & physical stores).
- Understand how to design flexibility within your logistics operations to allow you to scale up and scale down depending on the time of the year & capacity requirements.
- Investigate new returns strategies, such as leveraging micro-fulfilment centers or utilizing parcel grouping, to get your product back into your network as fast as possible.