10 things eft’s been reading this week
Wrestling with returns
This month has seen Kohl’s, Amazon, Walgreens and Nordstrom take up partnerships designed to boost profits through making returns and pick-up easier. Meanwhile Asos has toughened up its returns policy, marking out a new focus on returns and reverse logistics. To get a handle on why this has become so important we take a look at how returns and collections are impacting the supply chain.
Kohl’s is going to accept Amazon returns in all of its stores across the country, starting in July. [CNBC]
Online shopping’s golden age of free, easy returns is ending. [Vox]
Walgreens and Nordstrom Partner with Narvar on Convenient Pick-Up and Returns. [RIS]
No free returns? More than half of shoppers won't buy. [RetailDive]
How to Ensure an Earn vs. a Return. [TotalRetail]
Returnly raises $19m Series B round to help retailers take on Amazon. [PayTech]
Cleaning up the waste of e-commerce returns. [GreenBiz]
Reverse Logistics Market to Reach $603.9 Bn, Globally, by 2025 at 4.6% CAGR: AMR. [Allied Market Research]
How click & collect could bring traditional retailers back to life. [eConsultancy]
The pros & cons of online retailers updating returns policies. [Retail Gazette]
If you want to learn more about creating effective and efficient supply chains that can cope with growing demand for returns, then book your ticket to the 15th Annual 3PL & Supply Chain Summit: Europe.