Webinar: Patient services connected and simplified, 10th March 2022
Aug 4, 2022
Patient services done right hold the promise of increased adherence and better health outcomes. Yet despite increased investment, fragmented execution, often by brand or by service, has led to gaps in delivery of patient value. Patient and data led design and implementation present an opportunity to elevate your patient services to meet their needs while also capturing value of this investment.
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Design for the patient and architect for flexibility while meeting data privacy and compliance needs
Patient services done right hold the promise of increased adherence and better health outcomes. Yet despite increased investment, fragmented execution, often by brand or by service, has led to gaps in delivery of patient value. Patient and data led design and implementation present an opportunity to elevate your patient services to meet their needs while also capturing value of this investment.
Join Novartis, Otsuka, Travere Therapeutics and Salesforce to learn how big pharma and smaller biotech are reimagining their patient services strategies and re-structuring to lead to a more effective function.
You’ll learn how to:
• Look more holistically at your patient services strategy to ensure you go beyond basic support to improve experience and ultimately adherence
• Overcome challenges in compliance-driven patient support services, including design of programs around the patient, restructuring teams and avoiding commercial influence
• Harness patient data for improved visibility of the patient journey to better identify adherence gaps and create opportunities to provide better support to patients