By Conference Recording - July 15th, 2015

A 45 minute session from #CSMNY 2015

Identify and engage your key influencers: Discover where and how advocates are talking about your brand and engage them. Use their voice to enhance your brand credibility. Build brand communities to amplify your message and boost peer-to-peer recommendation: Empower your customers to share and shout about your brand, as well as influencing their peers to buy your brand.

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