By Conference Recording - November 6th, 2014

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Engage your customers to boost long-term customer satisfaction, brand reputation and differentiate yourself from competitors

Microsoft Mobile, Sean Valderas, Social Care Manager, Global English U-Haul, Toni Jones, Social Media Director Verizon Wireless, John Knight, Manager, Social Customer Service Strategy Whole Foods Market, Nikki Newman, Social Media Community Moderator Sparkcentral, Matt Finneran, Co-Founder Moderator: Glen Gilmore
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