CHICAGO, IL - Following the awards ceremony, held onsite at the Connected Claims USA Summit, Chicago, the winner of the ‘Partner of the Year’ category has been announced as Safelite Autoglass, the largest provider of vehicle glass repair and replacement services in the U.S., headquartered in Columbus, Ohio.

The awards, which took place at the Connected Claims USA Summit, are held to showcase the individuals and companies who are leading the innovation drive in the claims space and received stunning engagement, with over 15,000 votes cast in total. With entrants nominated, and voted for, by respondents from within the industry, the awards are an opportunity to gauge what those across the whole insurance ecosystem view as the priorities for innovation.

Taking 23.18% of the votes, voters were impressed by Safelite’s cloud-based ‘Claims Pro’ service, a software application that aids carriers and customers alike, by shortening “cycle time, [reducing] costs for the provider, [improving] policyholder satisfaction and…[increasing] retention rate.”  

Insurance Nexus Head of Strategy, Emma Sheard described the high turnout as “testament to the current focus on innovation in the industry”, going on to say that “as the expectations of customers continue to grow, it is partners like Safelite Autoglass who help insurance providers meet the needs of their policyholders and I’m delighted to congratulate them on this award.”

Elsewhere at the awards, the winner of the ‘Carrier of the Year’ went to Farmers Insurance, who secured an impressive 67.95% of the votes and Keith Daly, Chief Claims Officer of Farmers won the ‘Leader of the Year’ award with 69.69% of the votes.

Following the success of the Connected Claims USA Summit, the European leg of the event will be held in London (October 29th & 30th, 2018) and will return to North America in 2019. To find out more about Insurance Nexus events, click here


Emma Sheard:

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