Reuters Events is launching the biggest gathering of claims executives in the world – Connected Claims USA 2021 (November 16-18, 2021, Online). This is the flagship event for the Claims industry, uniting Chief Claims Officers and other senior claims executives from across the US to map out and solve the challenges effecting the evolution of the claims process.

Customer expectations of the claims process are changing at a time where they need claims support more than ever before. At this event, industry experts are coming together to collaborate on unique challenges across strategy, innovation, leadership, technology evolution and customer experience, unlocking the full potential of every claims organisation. Claims executives will share, inspire, and lead on supporting customers during an unusually challenging period.

For more details - download the Information Pack today.

First release of our industry-leading line of speakers includes:

  • Mike Fiato, EVP, Chief Claims Officer, Liberty Mutual

  • Sean Burgess, Chief Claims Officer, USAA

  • Paul Stachura, SVP, Chief Claims and Risk Engineering Officer, State Auto

  • Jacqueline Tirpak, VP, Corporate Claims Officer, Erie Insurance

  • Ian Thompson, Group Chief Claims Officer, Zurich

  • Nick Conca, Chief Claims Officer, Markel

  • Robert Bowers, Chief Claims Officer, Westfield Insurance

  • Caroline Faulkner, Senior Vice President, Prudential

  • Don Jones, Head of Claims US Insurance Operation, Mass Mutual

  • Kimberly R. Vaughn, AVP, Claims - North Region, Amerisure

  • Gwen Olson, AVP, Enterprise Claims Strategy, American Family

For more details - download the Information Pack today.

Connected Claims USA 2021 is the world’s largest gathering of claims executives, with 3000+ thought leaders and decision makers coming together from across the industry to tackle and solve the most prevalent challenges being faced now and in the future.

This press release is being issued in association with Reuters Events upcoming claims conference Connected Claims USA 2021. More information can be found on the website.