It’s nearly here! Connected Claims USA Virtual (June 23-25, 2020) will go live next week.

The full agenda has just been announced, and it’s packed with Chief Claims Officers and SVPs from Allstate, USAA, Metlife, Nationwide, MassMutual, CSAA and Aviva Canada and many, many more.


For the full agenda, check out:


Available free to all, some of the eagerly awaited sessions include:

Build the Dream Customer Experience to Redefine the Future of Your Organization

  • Deliver empathy at scale - build emotional connections into digital claims

  • Boost customer satisfaction and maximize efficiencies with remote working

With Insight from: Bryant Vernon, Chief Claims Officer, Aviva Canada and Olga Dotter, Head of Innovation, CSAA

The Road to Touchless Claims – The New Status Quo

  • Provide a claims experience that is more efficient and convenient for customers and employees

  • Deliver greater efficiency integrating tech throughout the claims process

With Insight from: Calvin Strong, Vice President, Claims Operations, MetLife and Amrish Singh, Vice President Enterprise, Metromile

Deploy Tech to Accelerate the Claims Process and Provide Customer Choice

  • How tech is enabling frictionless: inexpensive, efficient, customer-centric claims processes

  • The current and coming tech developments addressing the major challenges facing claims professionals

With Insight from: Lori Pon, Director of Claims Transformation, The Auto Club Group and Brian Katz, Strategic Innovation Director, USAA

Check out the full agenda and get free access here:


Hope you can join us next week!