Hear from our panel of experts as they explore how insurance carriers can step up their transformation efforts to compete whilst continuing to navigate the challenges unique to the industry.

2021 will be the year our industry breaks away from its reputation as ‘slow and steady’ as digital adoption continues to gather pace. But with rapid transformation, comes huge responsibility; chiefly the need to rise above customer expectations of the claims process.

Listen to the full “Claims Experience in 2021” webinar recordings for free here

Hear from our panel of experts - Doug Kratzer (Vice President of Claims, The Hanover Insurance Group), Elisa Logan (Vice President, Growth, VPay) and Bryan Falchuk (Managing Partner, Insurance Evolution Partners) - as they explore how insurance carriers can step up their transformation efforts to compete whilst continuing to navigate the challenges unique to the industry.

In this brand-new webinar, sponsored by VPay, you can expect to explore:

  • The Hyper-Personal Experience – Discover how leveraging technology strategically can allow you to create an experience that feels unique for each customer, all without losing the vital emotional connection
  • Made by Insurers for Insurers – Build to suit the needs of your other biggest consumer group - your workforce - to optimize their capabilities and maximize the time spent on the most urgent tasks
  • Keep Claims Simple – The simplest solution is often the correct one, and by leveraging quick win technologies like digitizing payments, you can see rapid ROI in profitability and customer satisfaction

Listen to the full conversation here for free 
 

Joshua Lloyd-Braiden
Global Project Director
Insurance
Reuters Events
Joshua.Lloyd-Braiden@thomsonreuters.com