Auto insurance can and will continue to innovate - Join us for free online at Auto Insurance USA Virtual Summit

What a time to work in Auto insurance! The stakes have never been higher, have they? Our industry was already going through great change, and now the pandemic is adding an extra layer of complexity on top of everything else - I hope you’re all well and safe.

Some things never change however. Before Covid-19 hit, we were all still intent to secure market reputation and deliver personalized product and seamless claims, and there was a huge amount of innovation out there for those of us on this journey.

Additionally, OEMs have changed the game haven’t they? By providing high volume, quality data, and therefore insight on customers and their driving behaviours, customers’ expectations on what ‘insurance’ should look like has now changed forever. Not to be outdone, carriers and the power of technologies like mobile, automation, AI, telematics are opening up even more opportunity to give the customers what they expect, and at an efficiency level that is seemingly unprecedented.

Ultimately, data mastery will determine market share and foster strong business models to boost operational efficiency and satisfy customer demand for service excellence. New opportunities are emerging to personalize customer choice, modify behavior and deliver a faster, more accurate claim service. But the journey through capturing and operationalizing data, integrating technologies, forging new partnerships and meeting escalating customer expectations will be challenging.

Auto Insurance USA Virtual is bringing together the industry’s most senior executives, business leaders from across four key functions- personal and commercial lines strategists, product, claims and innovation; to enable all participants to shift gears from insurance to protection and become digital, customer-centric businesses.

With focused online workshops as well as a crackerjack 2 day live piece, we will see over 20 carrier case studies and online networking opportunities like never seen before. Auto executives can still explore how innovation and technology are converging so that more efficient and customer-centric processes are actually reached- even if we can’t meet face to face to indulge in old-fashioned handshakes!

The Auto Insurance Virtual Summit is North America’s most dedicated, senior event for the entire Auto line, and the breeding ground that will allow innovation plans to become reality. Get your teams signed up for free and make your 2020 and beyond extraordinary.

Join us for free online. Register here:

Graham Proud
Head of Connected Auto Research, Reuters Events Insurance