The Caregiver and Patient Support Programme

FREE WEBINAR | July 15th | 9am New York / 2pm London / 3pm Paris

In Partnership With:

A new approach to caregiver engagement and co-creation transforming insight generation, patient care and outcomes

Unpaid caregivers are one of healthcare’s great unknowns. They are many in number, with over 44 million providing unpaid support last year in the US alone, are growing in importance as populations age and healthcare becomes more fragmented, and possess unique insight into the complexities of the real-world patient experience.

This insight has massive potential for improving outcomes – with potential benefits ranging from improved trial recruitment, retention, and engagement, through to wearable and service design and evidence generation for regulatory assessment.

Yet the caregiver’s role in delivering patient care is often underappreciated - their insight overlooked. It’s time this ended.

Another cultural evolution is needed – patient centricity alone is not good enough anymore. Caregivers must also be central or care will suffer.

In our latest webinar we’ll be exploring how to design Patient Support Programmes (PSPs) that are also caregiver centric. We will redefine existing co-creation best practise, and outline key capability and engagement changes needed to be successful.

We’re just at the start of a new relationship. Let’s make sure it lasts.

Join us to learn how to:

  • Gain a 360-degree view of treatment delivery by mapping how the caregiver role evolves and varies over time into PSP design
  • Caregiver centricity: co-create tools that beat caregiver burnout and reduce care burden to ensure continuity of care
  • Use caregiver insights and iterative design processes to demystify the complexity of care delivery for better patient outcomes
Panelists include:
Kristy Dickinson

Kristy Dickinson

Managing Director

Chronically Simple

Brenda Agnew

Brenda Agnew

Consultant, Caregiver Services

Chronically Simple

Schiffon Wong

Schiffon Wong

Executive Director, Global Evidence & Value Development

EMD Serono

Oleksandr Gorbenko

Dr Oleksandr Gorbenko, MD, PhD

Global Patient Centricity Director


Raquel Cabo

Raquel Cabo

Vice President, Global Market Access & Patient Services

Ovid Therapeutics

Matt Atkinson

Matt Atkinson

Global Project Director

Reuters Events