Insurance like never before

Unleash the industry’s full potential and finally realize the new era for insurance
  • 90%Senior Executives
  • 2,000+Attendees
  • 30+C-suite speakers
  • 2 daysLive and interactive
  • 14 daysNetworking

It will take more than a global pandemic for the Canadian insurance industry to falter. We know just how tenacious, innovative, and committed our community is.

This being said, we must act now to serve customers’ most pressing requirements. Long-term development strategies focussed on digital transformation and technology integration are being fast-tracked into today’s action plans, not as a matter of choice, but as a matter of urgency. Canadian carriers must step up and bring solutions forward to their customers who themselves are finding a ‘new normal.’

Join Reuters Events: The Future of Insurance Canada (August 24-25, 2021).

The industry’s most senior executives are coming together to share their latest strategies on how to serve customers in a post-Covid world in which communication, intuitive products and value-add services have never been more important.

Join us online in August as we redefine insurance.

Partner with Senior Insurance Decision Makers

Request a sponsorship prospectus and delegate list today

The leading Canadian carriers providing live thought-leadership to you:

Jason Storah - Headshot
Aviva Canada - Logo

Jason Storah Chief Executive Officer Aviva Canada

Saad Mered - Headshot
Zurich Canada - Logo

Saad Mered Chief Executive Officer Zurich Canada

Rowan Saunders - Headshot
Economical Insurance - Logo

Rowan Saunders Chief Executive Officer Economical Insurance

Rob Wesseling - Headshot
The Co-operators - Logo

Rob Wesseling Chief Executive Officer The Co-operators

Marcelo Regen - Headshot
Allstate - Logo

Marcelo Regen Vice President, Brand Innovation & Chief Customer Officer Allstate

Louis Gagnon - Headshot
Intact - Logo

Louis Gagnon President, Canadian Operations Intact

Irene Bianchi - Headshot
Peel Mutual Insurance Company - Logo

Irene Bianchi President & Chief Executive Officer Peel Mutual Insurance Company

Anna Foat - Headshot
Sun Life Canada - Logo

Anna Foat Director, Global Digital Transformation Office Sun Life Canada

Eugene Wen - Headshot
Manulife Financial - Logo

Eugene Wen Vice President, Group Advanced Analytics Manulife Financial

Matt Berman - Headshot
Foresters Financial - Logo

Matt Berman President, Foresters Life Insurance and Annuity Company (FLIAC) & Chief Distribution Officer Foresters Financial

Our Mission

Undoubtedly there has been disruption present throughout 2020- in our personal lives, in business. What will really determine tomorrow, is your attitude today. Attitudes towards innovation, change, your customer, how to operate in trying circumstances and in hostile market conditions. Now is the time to stand side by side with your peers and map out a better, brighter future for all involved.

The agenda at a glance

Our comprehensive agenda addresses the most pressing challenges facing insurance executives right now, across all lines and roles. From P&C to life, from product to customer to claims and beyond. The Future of Insurance Canada provides a bird's-eye view of the insurance industry in its entirety, as seen through C-Level individuals, but applicable to all.

And get involved on the day- just because we are not in the same room, it does not mean you cannot interact and influence proceedings! Pose questions, strategize, and network along you peers as part of two days’ worth of thought-provoking discussions.

Day One: Introducing a new era for insurance

10:00am – 11:00am (EDT)


The current and anticipated impact of Covid-19 on the Canadian insurance industry, right here, right now. How have future ambitions, projections and challenges altered in the ‘new world’ we find ourselves in?

11:00am – 12:00pm (EDT)


Customer culture is changing irreversibly. Digitally driven products and services will be the standard, and those carriers unable to provide absolute choice at product and claims will surely fall behind

12:00pm – 1:00pm (EDT)


Discover the latest customer behaviors, demands and expectations in a post-Covid world to provide truly relevant and profitable products and excellent customer services

1:00pm – 2:00pm (EDT)


In a highly competitive and unforgiving marketplace, your customers’ experiences mean everything. Any bad experience risks a customer leaving forever. Explore how you can deliver transparent, speedy and straightforward experiences for your customers

Day Two: Innovation at speed and at scale

10:00am – 11:00am (EDT)


In many ways, Covid-19 has essentially acted as a catalyst in speeding up internal projects, innovation, and digital transformation pieces. More than ever, carriers must be close to, and supportive of their customers, at a time when people have never been so far apart

11:00am – 12:00pm (EDT)


The Canadian marketplace can be highly regulated and differentiating your product so that consumers react can be troublesome. Find out how to innovate your product in line with an impending global recession

12:00pm – 1:00pm (EDT)


Reveal the full picture of your customers, your potential customers; their behaviors, desires, the total risk analysis- do so and you can make sensible, profitable decisions moving forwards

1:00pm – 2:00pm (EDT)


How will distribution evolve? The roles of brokers and agents in an increasingly digitally minded population? When customers take up products online more widely, how will distribution models based on human interaction change to increase profitability?

Future of Insurance Canada 2020 Roundtables



Intelligently orchestrate data across touchpoints to create highly personalized and relevant engagement


Get to know your customers in more detail than ever before: Use data and analytics and create interactive, tailored, on-demand products that suit modern lifestyles and risk profiles more accurately


A touchless future: Redefine the blend of human and technology customer services with a focus on AI



Learn how integrating telematics data can help you to accurately estimate damages, speed the claims process and reduce fraud


Disruptive technologies: Implement digital claims and enable better claims processing. Drive innovation and deliver strategic value


Create Fast, Accurate Claims with Nothing More Than Your Customer and Their Smartphone

Partner with Senior Insurance Decision Makers

Request a sponsorship prospectus and delegate list today

The 4 pillars defining the future of insurance

C-Suite Strategy

What lessons from 2020 will you take forward? Unite with C-Suite executives from across North America to gain invaluable insights and affirm your company’s ethos and brand as an industry leader. Leave with the strategies, technologies and case studies needed to invest and innovate with confidence and drive profits.


Update your product portfolio to avoid being left behind as we move to the new era of insurance. Match customer needs with innovative products and be first to market with the original products that will allow you to expand your customer base and achieve unprecedented growth.


With an abundance of technology at our fingertips, it’s difficult to know where to invest. Working from home, continual development of AI ML, and a rise in customer-facing tech demands that you transform your tech strategy on both the back and front end of your business immediately. Discover the case-study backed technologies that really work and invest with success.


It’s no secret that the customer is setting the standard for the future, and our challenge lies not only in providing the service they deserve but the products they demand. Discover how to demonstrate true customer centricity to tap into previously hard-to-reach customer groups.

Delivering an exceptional virtual event experience including:

technology/large/wifi Created with Sketch. Watch Live Watch presentations, fireside chats and panel discussions from top industry thought leaders all day, every day!

user-interface/large/comment-add Created with Sketch. Discuss Comment and question in real time. Spark conversations with your 2,000+ fellow attendees. Follow up with interesting ideas in the digital networking suite!

files-folders/large/question Created with Sketch. Question Get in-depth answers in real-time in our live Q&A sessions in each presentation and panel!

technology/large/player-19 Created with Sketch. On-Demand Missed a session? Catch-up in your own time through our on-demand service. Imagine Netflix but the best of insurance thought leadership.

shopping/large/cart-9 Created with Sketch. A Brand New Virtual Exhibition Whether you're an insurance carrier, insuretech or a broker and you're looking for solution providers driving innovation, you will be able to find the solution partner that will transform your organization with our fully virtual exhibition. Don't forget to leave a (digital) business card!

shopping/large/mobile-touch Created with Sketch. Audience Interactivity We know that opportunities to interact with your peers are what make events special. That’s why wherever possible and using the latest technology we will continue to deliver live Q&As, breakout sessions & workshops and audience polls.

Partner with Senior Insurance Decision Makers

Request a sponsorship prospectus and delegate list today

Why you cannot afford to miss the Future of Insurance

The Most Senior Line-up in the World

Our speakers are the driving force of insurance evolution. Hear only from those at the top of the game, representing the industry’s most progressive and innovative carriers. Future of Insurance Canada 2021 unites decision makers from across the value chain to set the roadmap for the future.

75% Carriers

Unlike any other event, Future of Insurance Canada 2021 is led by insurance carriers for insurance carriers. Do not miss this opportunity to network and collaborate through our elite virtual capabilities.

Presentations and Insights Tailored for Every Element of Insurance

Reuters Events recognizes not only the overarching challenges facing the industry as a whole, but also the particularities within each sector. Our agenda takes a focussed look at issues within each line such as smart homes, business interruption, healthcare data sharing and beyond.

Virtual and On-Demand

Demanding schedules are no longer a barrier. Your registration gives you access to our on-demand library of presentations, fireside chats, Q+As and more at your convenience. Never miss out again.


Forge meaningful connections with like-minded industry peers to share triumphs and lessons learned, allowing you to invest with peace-of-mind in the technologies and strategies you know will succeed.


Alongside our exclusive content and event-wide networking, Reuters Events facilitate a number of targeted 60-minute Roundtables. These Roundtables allow small, intimate groups of industry peers to develop their strategies and share insights.

A great meeting of insurance minds and leading technology experts. Great networking opportunity.


Partner with Senior Insurance Decision Makers

Request a sponsorship prospectus and delegate list today

Previous attendees include:

fairfax's Logo
aig's Logo
allianz's Logo
allstate's Logo

aviva's Logo

bmo insurance's Logo
chubb's Logo
the co operators's Logo

desjardins's Logo
the dominion's Logo

equitable life's Logo
foresters's Logo

genworth's Logo
industrial alliance's Logo
intact's Logo

ivari's Logo

economical insurance's Logo
la capitale's Logo
manulife's Logo
power financial corporation's Logo

primerica's Logo
protective insurance's Logo
rbc insurance's Logo
rga's Logo

rsa's Logo

ssq's Logo
sun life's Logo
td insurance's Logo

wawanesa insurance's Logo
zurich's Logo

Representatives include:
  • Chief Executive Officer
  • CEO Personal Lines
  • SVP Commercial Insurance
  • CEO Health
  • CEO Life
  • Chief Operating Officer
  • Chief Innovation Officer
  • Chief Digital Officer
  • Chief Marketing Officer
  • Chief Information Officer
  • Chief Data and Analytics Officer
  • Chief Underwriting Officer
  • Chief Risk Officer
  • Distribution
  • Partnership
  • SVP Personal Lines
  • Chief Investment Officer

Partner with Senior Insurance Decision Makers

Request a sponsorship prospectus and delegate list today

The Future of Insurance Canada for every business line and across the ecosystem

P&C Carriers

Investing in the right technologies, giving weight to the phrase ‘putting the customer first’ and developing a sustainable, elevated company culture. Industry leaders are coming to light the way for the future.


As the competition from non-traditional carriers entering the market ramps up, with smart-device enabled solutions becoming the norm, discover how to build game-changing models for future catastrophe planning, product innovation and more

Health and Life

Disruptive innovation is happening faster than anyone could have envisioned. 2020 has added beyond measure to the unique set of challenges such us longevity and retirement planning that carriers operating within the healthcare space were already facing. Discover how to navigate through this disrupted landscape and become fully customer-centric and digital. Act now and reach the future.


It has been an undoubtedly turbulent year for commercial insurance. Discover how to take wider commercial trends in your stride and protect yourself – and your customers – against future uncertainties.


An abundance of data providing opportunities to personalize products, customer expectations skyrocketing and OEMs continuing to change the game. The pace at which Auto insurance evolves has always been quick and now is not the time to slow down.


An integral part of the insurance ecosystem, Future of Insurance Canada 2021 is the only conference that connects the brokerage executives with leading carriers, creating space for future acquisitions and partnerships.

Uniting key decision makers

business-finance/large/bank Created with Sketch. Insurers

business-finance/large/briefcase-25 Created with Sketch. Brokers

business-finance/large/bulb-63 Created with Sketch. Insurtech

business-finance/large/coins Created with Sketch. Investors

business-finance/large/goal-64 Created with Sketch. Solutions Providers

Partner with Senior Insurance Decision Makers

Request a sponsorship prospectus and delegate list today

5 reasons you cannot miss The Future of Insurance

  1. The industry’s most senior speaker line-up, hand-selected for their experience and leadership, driving change within our industry. Gain strategic insight from CEOs and C-level speaker representation from both the leading insurers and innovative industry disrupters, generating engaged discussions that map the pathway toward the transformation of the Canadian insurance industry and tackle obstacles of the future.
  2. Decision-makers united to transform product, customer experience, innovation and technology. Canada’s most-renowned insurers share lessons learned over the course of this year’s unprecedented business environment and provide insight and action plans for industry transformation. Your attendance will ensure you are best-placed to succeed, hearing from the leaders, to position yourself correctly in our increasingly customer-centric and technology-driven world.
  3. An agenda that asks – and answers – all the right questions. Attendees will leave armed with the tools needed to implement successful change and achieve unmatched profitability through tailored case studies, engaging presentations, investment security and partnership opportunities.
  4. Make strategic partnerships to shape your company’s future. The Future of Insurance Canada brings together the most impactful selection of solution providers with track records of success backed up by case studies from your peers. Now is the time to build the partnerships that will change your business, challenge old concepts and transform the way you operate.
  5. Unparalleled networking opportunities. Our virtual networking capabilities allow you to create meaningful connections with your industry peers. What we have lost in physical interaction, we have gained in a greater opportunity for global networking than ever before with 2,000+ senior executives from across the Canadian marketplace gathering on one accessible platform. Send messages and schedule meetings: no location limitations - just endless possibilities for expanding your network.

Here to help

Get in touch with the Reuters Events team