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Key areas and tools for securing your long-term business recovery:


CEO & Executive Interviews
08:30 - 09:00

Levi Strauss & Co Liz O’Neill EVP & President, Product, Innovation and Supply Chain Levi Strauss & Co

Nordstrom Alexis DePree CSCO Nordstrom

Sephora Mike Racer SVP Supply Chain Sephora


Gap Inc. Shawn Curran COO Gap Inc.

thredUP James Reinhart CEO thredUP

Allbirds Joey Zwillinger CEO Allbirds

Customer Centricity
08:30 - 09:00
Customer Centricity

A customer obsessed approach is central to a retailer. Learn how to tailor your services from start to finish by getting to know your customer and delivering a seamless experience.

08:30 - 09:00
Panel Discussion - Adapting your supply chain to the changing nature of consumerism
  • Changing customer motivations: Discuss how best to strengthen customer loyalty in your brand by conveying intricate supply chain information about the products they purchase (labor standards, material sourcing, end of life for products).
  • An End-To-End Retail Experience: Understand the importance of unifying data systems throughout the supply chain to ensure that, as eCommerce continues to grow, each individual sale and delivery experience remains connected and consistent.
  • Improved adaptability within the supply chain: Discuss the necessity for increased agility throughout your supply chain with improved intra-company data management and sharing to keep pace with new and evolving retail models.

UNTUCKit Bjorn Bengtsson Chief Product & Supply Chain Officer UNTUCKit

Etsy Roman Sobieri Head of Global Shipping Etsy

Sheri R. Hinish SupplyChainQueen, IBM Futurist, 2020 "Pro to Know" SDC Exec

Alibaba Jamin Dick Head of NA Supply Chain Alibaba

Ryder Supply Chain Solutions Norm Brouillette VP & GM Ryder Supply Chain Solutions

08:30 - 09:00
Panel Discussion - Proactively Combat the Pains of Returns
  • Managing the expectations of a return: As customers have grown to expect returns to be hassle and cost free, discuss ways to adapt this mindset (such as environmental implications) and help your supply chain from baring the burden.
  • Combat the causes at source: Explore how to effectively implement machine learning processes to monitor your consumers’ purchasing and returns habits of specific products to minimize the potential for a return and refine inventory selections.
  • Innovative in your reverse logistics: Investigate new, innovative models of reverse logistics such as parcel grouping and “return in store” to re-structure your obligation in the process and manage costs.

No results for:Tony Sciarotta

FedEx Ryan Kelly VP Global E-Commerce Marketing FedEx

Inmar Intelligence Rob Zomok President Global Operations Inmar Intelligence

08:30 - 09:00
Panel Discussion – Maximize your partnerships to Optimize Final Mile Deliveries
  • The needs of the customer:Discuss the nuances and expectations of the customer (such as increased speed, specific time slots, multiple drop-off locations) to build a suitable network footprint for efficient fulfillment.
  • Collaborate & tap into unique capabilities: Explore how to create a flexible and agile network of multi-modal transport providers within cities to match increasing demands from eCommerce in ways that dated practices can’t. See how data sharing
  • Use data technology to enhance accuracy:Learn how the use of multiple data points throughout the delivery process will improve automation potential in last mile processes for better route optimization and customer experience management.

UPS Nick Basford VP Global Retail and E-commerce Strategy UPS

Digital Transformation
08:30 - 09:00
Digital Transformation

The future retail supply chains is digital. You only need to look at the bottom-lines to know that traditional retail supply chains no longer get the job done. This is the last call to put the basics down if you are to succeed beyond 2021

08:30 - 09:00
Game-changing customer experience: Digital Transformation in Supply Chain technology

In this session, T-Mobile will provide insights and case studies on how building a strong digital foundation for supply chain capabilities using Agile methodologies and principles can lead to enriched and competitive customer experience, enhancing your company’s brand promise. Attending this session will leave you with insights to key principles which you can apply wherever you are in your digital transformation.

Tech Mahindra Nihar Parikh Associate VP Tech Mahindra

T-Mobile Erik LaValle Digital Supply Chain and Customer Experience Technology Portfolio Leader T-Mobile

08:30 - 09:00
Know your online customers: Take Advantage of Insights from Data Analytics
  • Keep the Consumer at the Core: Utilize AI and ML to predict customer needs and make meaningful product recommendations.
  • Develop Data-First Capabilities: Explore how a dynamic, data-driven approach can illuminate successes, areas for improvement, and new market opportunities.
  • Build a Nimble Supply Chain: With more personalization comes more sourcing and manufacturing challenges. Work with supply chain partners that can help scale personalization.

ThirdLove Marcus Chung VP Manufacturing & Supply Chain ThirdLove

08:30 - 09:00
Connected Inventories – Drive Innovation with RFID and Blockchain

Did you know that the retail supply chain today is inundated with 50 times more data than five years earlier, yet only a quarter of that data is utilized in a relevant timeframe?

Join GS1 US and the Auburn University RFID Lab to learn about new research that supports the need for more widespread data sharing in the retail supply chain and its connection to driving innovation. Attendees will:

  • Expand their knowledge of the intersections of RFID and blockchain technology;
  • Understand how technology and standards can be used to reduce claims, shrink, and counterfeit proliferation; and
  • How to become prepared for the next generation of retail supply chain best practices, where inventory management and other business processes are expedited by digital technology.

GS1 US Kevin Otto Senior Director, Community Engagement, Blockchain GS1 US

Network flexibility
08:30 - 09:00
Network flexibility

Having a supply chain ready to flexibly react to disruption will secure your business and allow you to pivot your entire strategy based on even the most unexpected challenges. Planning with flexibility embedded in your strategy will bring you closer to achieving a resilient supply chain.

08:30 - 09:00
Panel Discussion - Accurate Inventory Management: The Crucial Lynchpin Between Sales and Fulfilment
  • Inventory Planning as a Differentiator: Discuss how to leverage intelligent supply chain planning systems to accurately ensure availability and accessibility of products for customers throughout your network.
  • Predictive Forecasting: Find out the internal issues that are preventing you from processing historical, seasonal and customer data effectively to enable reliable predictive analysis for your inventory planning.
  • A Combination of Systems: Understand the importance of developing, not just one area, but multiple capabilities within your supply chain (such as TMS, WMS, DOM, POS) that will work together and create a full picture of your network to prevent stock outs or bloated inventories. Enable an intelligent supply chain to improve historical shipping, logistics merchandising and inventory problems
08:30 - 09:00
The Effect of COVID-19 on Global Retail Sourcing

A discussion centering around the implications of Covid-19 on the retail apparel industry and their supply chains. The talk will explore:

  • A breakdown of the most recent and impactful changes in trade legislation as well as impending regulations that will affect operations for retailers
  • How retailers may need to dramatically re-align and transform their supply chains to remain compliant with current regulations and avoid sizeable charges on importing goods from overseas
  • The ultimate effect on your consumer in terms of not only cost, but also availability and your commitment to guarantee product safety and sustainability in-line with current expectations and demands.

American Apparel & Footwear Association Nate Herman SVP Supply Chain American Apparel & Footwear Association

08:30 - 09:00
IBM: Supplier Collaboration, More than a Buzzword
  • As global supply chains strive to execute faster the operators of these multi-party systems come up against a daunting task – secure, fluid and accurate distribution of data.
  • Solve these exact challenges through the use of artificial intelligence (AI) and blockchain technology to achieve smarter supply chains that are built for today and ready for tomorrow.

IBM GBS Saif Rivers Retail Industry Leader & Vice President IBM GBS

08:30 - 09:00
The Place of Retail Supply Chains in the United States
  • Retail Trend Setters: With California making up 20% of the US retail economy, learn golden state lessons on how your supply chain can proactively take your company forward by adapting to and mastering health, environmental, diversity and sustainability challenges.
  • Supply Chains’ Role in the Bigger Picture: Hear insights on policy making processes that affects retailers and how the industry and governments must collaborate in information sharing to drive their business growth forward.
  • COVID-19 Economic Effects on Retail Supply Chains: Learn about the latest development in regulations and economic developments that will have an impact on how your supply chain will need to operate to cope.

California Retailers Association Rachel Michelin President & CEO California Retailers Association

Sustainability
08:30 - 09:00
Sustainability

Sustainability is top of the agenda for many but actions speak louder than words. Sustainability within a company starts with the supply chain from sourcing and manufacturing to delivering the final product into the consumer’s hands.

08:30 - 09:00
Choosing your partners – key factors to consider when looking at a sustainable business model
  • How can we leverage supply chain partnerships to tackle some of today’s greatest global challenges like climate change and humanitarian crises?
  • In this session, Susy Schöneberg of Flexport.org and Annie Agle of Cotopaxi will share how they're working together to prioritize sustainability and social responsibility within their retail supply chain and how other companies can do the same to create a more sustainable industry.

Cotopaxi Annie Agle Director of Brand Loyalty & Impact Cotopaxi

Flexport.org Susy Schöneberg Founder & Head Flexport.org


Day 1 - August 20th



9:55 AM
Opening Remarks
10:00 AM
Exclusive Interview – The State Of The Fashion Resale Market

thredUP James Reinhart CEO thredUP

Bloomberg Intelligence Poonam Goyal Sector Head and Senior US Retail Analyst Bloomberg Intelligence

10:15 AM
The Effect of COVID-19 on Global Retail Sourcing

A discussion centering around the implications of Covid-19 on the retail apparel industry and their supply chains. The talk will explore:

  • A breakdown of the most recent and impactful changes in trade legislation as well as impending regulations that will affect operations for retailers
  • How retailers may need to dramatically re-align and transform their supply chains to remain compliant with current regulations and avoid sizeable charges on importing goods from overseas
  • The ultimate effect on your consumer in terms of not only cost, but also availability and your commitment to guarantee product safety and sustainability in-line with current expectations and demands.

American Apparel & Footwear Association Nate Herman SVP Supply Chain American Apparel & Footwear Association

10:30 AM
IBM: Supplier Collaboration, More than a Buzzword
  • As global supply chains strive to execute faster the operators of these multi-party systems come up against a daunting task – secure, fluid and accurate distribution of data.
  • Solve these exact challenges through the use of artificial intelligence (AI) and blockchain technology to achieve smarter supply chains that are built for today and ready for tomorrow.

IBM GBS Saif Rivers Retail Industry Leader & Vice President IBM GBS

10:45 AM
LIVE Q&A

thredUP James Reinhart CEO thredUP

IBM GBS Saif Rivers Retail Industry Leader & Vice President IBM GBS

American Apparel & Footwear Association Nate Herman SVP Supply Chain American Apparel & Footwear Association

11:00 AM
Exclusive Interview – Leadership & ‘Claiming A Seat At The Table’ – Getting The Supply Chain At The Top Of The Agenda

Sephora Mike Racer SVP Supply Chain Sephora

11:15 AM
Panel Discussion - Adapting your supply chain to the changing nature of consumerism
  • Changing customer motivations: Discuss how best to strengthen customer loyalty in your brand by conveying intricate supply chain information about the products they purchase (labor standards, material sourcing, end of life for products).
  • An End-To-End Retail Experience: Understand the importance of unifying data systems throughout the supply chain to ensure that, as eCommerce continues to grow, each individual sale and delivery experience remains connected and consistent.
  • Improved adaptability within the supply chain: Discuss the necessity for increased agility throughout your supply chain with improved intra-company data management and sharing to keep pace with new and evolving retail models.

Sheri R. Hinish SupplyChainQueen, IBM Futurist, 2020 "Pro to Know" SDC Exec

Etsy Roman Sobieri Head of Global Shipping Etsy

Alibaba Jamin Dick Head of NA Supply Chain Alibaba

UNTUCKit Bjorn Bengtsson Chief Product & Supply Chain Officer UNTUCKit

Ryder Supply Chain Solutions Norm Brouillette VP & GM Ryder Supply Chain Solutions

12:00 PM
Exclusive Interview – Agile, Efficient and Sustainable Supply Chain Innovation

Levi Strauss & Co Liz O’Neill EVP & President, Product, Innovation and Supply Chain Levi Strauss & Co

12:15 PM
Exclusive Interview – Leadership Principles, Talent & Developing Flexible Operations

Gap Inc. Shawn Curran COO Gap Inc.

12:30 PM
Exclusive Interview – Winning In The ‘New Normal’ – The Foundations Of A Nimble And Resilient Supply Chain

Nordstrom Alexis DePree CSCO Nordstrom

12:45 PM
LIVE Q&A

Gap Inc. Shawn Curran COO Gap Inc.

Levi Strauss & Co Liz O’Neill EVP & President, Product, Innovation and Supply Chain Levi Strauss & Co

Nordstrom Alexis DePree CSCO Nordstrom

1:05 AM
Connected Inventories – Drive Innovation with RFID and Blockchain

Did you know that the retail supply chain today is inundated with 50 times more data than five years earlier, yet only a quarter of that data is utilized in a relevant timeframe?

Join GS1 US and the Auburn University RFID Lab to learn about new research that supports the need for more widespread data sharing in the retail supply chain and its connection to driving innovation. Attendees will:

  • Expand their knowledge of the intersections of RFID and blockchain technology;
  • Understand how technology and standards can be used to reduce claims, shrink, and counterfeit proliferation; and
  • How to become prepared for the next generation of retail supply chain best practices, where inventory management and other business processes are expedited by digital technology.

GS1 US Kevin Otto Senior Director, Community Engagement, Blockchain GS1 US

Auburn University Justin Patton RFID Lab Director Auburn University

Auburn University Matthew Russell RFID Lab Project Manager Auburn University

1:20 PM
Panel Discussion - Accurate Inventory Management: The Crucial Lynchpin Between Sales and Fulfilment
  • Inventory Planning as a Differentiator: Discuss how to leverage intelligent supply chain planning systems to accurately ensure availability and accessibility of products for customers throughout your network.
  • Predictive Forecasting: Find out the internal issues that are preventing you from processing historical, seasonal and customer data effectively to enable reliable predictive analysis for your inventory planning.
  • A Combination of Systems: Understand the importance of developing, not just one area, but multiple capabilities within your supply chain (such as TMS, WMS, DOM, POS) that will work together and create a full picture of your network to prevent stock outs or bloated inventories. Enable an intelligent supply chain to improve historical shipping, logistics merchandising and inventory problems

Supply Chain Technologies Jon McCutcheon Principal, Supply Chain Practitioner Supply Chain Technologies

Henkel Dirk Holbach CSCO Henkel

Carvana Leslie O'Regan-Yount Senior Product Manager - Supply Chain, RFID & TMS Carvana

Zound Industries Peter Bogulaski Operations Manager, Americas Zound Industries

Tricam Industries Andrew Larson Director of Inventory Planning and Supply Chain Tricam Industries

End of Day 1

Day 2 - August 21st



10:00 AM
Game-changing customer experience: Digital Transformation in Supply Chain technology

In this session, T-Mobile will provide insights and case studies on how building a strong digital foundation for supply chain capabilities using Agile methodologies and principles can lead to enriched and competitive customer experience, enhancing your company’s brand promise. Attending this session will leave you with insights to key principles which you can apply wherever you are in your digital transformation.

Tech Mahindra Nihar Parikh Associate VP Tech Mahindra

T-Mobile Erik LaValle Digital Supply Chain and Customer Experience Technology Portfolio Leader T-Mobile

10:15 AM
Know your online customers: Take Advantage of Insights from Data Analytics
  • Keep the Consumer at the Core: Utilize AI and ML to predict customer needs and make meaningful product recommendations.
  • Develop Data-First Capabilities: Explore how a dynamic, data-driven approach can illuminate successes, areas for improvement, and new market opportunities.
  • Build a Nimble Supply Chain: With more personalization comes more sourcing and manufacturing challenges. Work with supply chain partners that can help scale personalization.

ThirdLove Marcus Chung VP Manufacturing & Supply Chain ThirdLove

10:35 AM
LIVE Q&A

ThirdLove Marcus Chung VP Manufacturing & Supply Chain ThirdLove

Tech Mahindra Nihar Parikh Associate VP Tech Mahindra

T-Mobile Erik LaValle Digital Supply Chain and Customer Experience Technology Portfolio Leader T-Mobile

GS1 US Kevin Otto Senior Director, Community Engagement, Blockchain GS1 US

11:00 AM
The Place of Retail Supply Chains in the United States
  • Retail Trend Setters: With California making up 20% of the US retail economy, learn golden state lessons on how your supply chain can proactively take your company forward by adapting to and mastering health, environmental, diversity and sustainability challenges.
  • Supply Chains’ Role in the Bigger Picture: Hear insights on policy making processes that affects retailers and how the industry and governments must collaborate in information sharing to drive their business growth forward.
  • COVID-19 Economic Effects on Retail Supply Chains: Learn about the latest development in regulations and economic developments that will have an impact on how your supply chain will need to operate to cope.

California Retailers Association Rachel Michelin President & CEO California Retailers Association

11:15 AM
Panel Discussion - Proactively Combat the Pains of Returns
  • Managing the expectations of a return: As customers have grown to expect returns to be hassle and cost free, discuss ways to adapt this mindset (such as environmental implications) and help your supply chain from baring the burden.
  • Combat the causes at source: Explore how to effectively implement machine learning processes to monitor your consumers’ purchasing and returns habits of specific products to minimize the potential for a return and refine inventory selections.
  • Innovative in your reverse logistics: Investigate new, innovative models of reverse logistics such as parcel grouping and “return in store” to re-structure your obligation in the process and manage costs.

RLA Tony Sciarrotta Executive Director & Publisher RLA

FedEx Ryan Kelly VP Global E-Commerce Marketing FedEx

Locus Karen Leavitt CMO Locus

Inmar Intelligence Rob Zomok President Global Operations Inmar Intelligence

Coty Todd Harbour Director, Customer Supply NA Coty

12:00 PM
Choosing your partners – key factors to consider when looking at a sustainable business model
  • How can we leverage supply chain partnerships to tackle some of today’s greatest global challenges like climate change and humanitarian crises?
  • In this session, Susy Schöneberg of Flexport.org and Annie Agle of Cotopaxi will share how they're working together to prioritize sustainability and social responsibility within their retail supply chain and how other companies can do the same to create a more sustainable industry.

Cotopaxi Annie Agle Director of Brand Loyalty & Impact Cotopaxi

Flexport.org Susy Schöneberg Founder & Head Flexport.org

12:20 PM
Panel Discussion – Maximize your partnerships to Optimize Final Mile Deliveries
  • The needs of the customer:Discuss the nuances and expectations of the customer (such as increased speed, specific time slots, multiple drop-off locations) to build a suitable network footprint for efficient fulfillment.
  • Collaborate & tap into unique capabilities: Explore how to create a flexible and agile network of multi-modal transport providers within cities to match increasing demands from eCommerce in ways that dated practices can’t. See how data sharing
  • Use data technology to enhance accuracy:Learn how the use of multiple data points throughout the delivery process will improve automation potential in last mile processes for better route optimization and customer experience management.

Bloomberg Intelligence Poonam Goyal Sector Head and Senior US Retail Analyst Bloomberg Intelligence

UPS Nick Basford VP Global Retail and E-commerce Strategy UPS

Harper Coats Rachel Thaw CEO & Co-Founder Harper Coats

ARC Advisory Group Chris Cunnane Research Director, Supply Chain Management ARC Advisory Group

1:05 PM
Exclusive Interview: Embbeding Sustainable Practice in Your Business Strategy

Allbirds Joey Zwillinger CEO Allbirds

1:20 PM
LIVE Q&A

Cotopaxi Annie Agle Director of Brand Loyalty & Impact Cotopaxi

Flexport.org Susy Schöneberg Founder & Head Flexport.org

Allbirds Joey Zwillinger CEO Allbirds

TIME
End of Day 2