Key areas and tools for securing your long-term business recovery


Exclusive Interview – The State Of The Fashion Resale Market

James Reinhart CEO thredUP

Poonam Goyal Sector Head and Senior US Retail Analyst Bloomberg Intelligence

The Effect of COVID-19 on Global Retail Sourcing

A discussion centering around the implications of Covid-19 on the retail apparel industry and their supply chains. The talk will explore:

  • A breakdown of the most recent and impactful changes in trade legislation as well as impending regulations that will affect operations for retailers
  • How retailers may need to dramatically re-align and transform their supply chains to remain compliant with current regulations and avoid sizeable charges on importing goods from overseas
  • The ultimate effect on your consumer in terms of not only cost, but also availability and your commitment to guarantee product safety and sustainability in-line with current expectations and demands.

Nate Herman SVP Supply Chain American Apparel & Footwear Association

IBM: Supplier Collaboration, More than a Buzzword

  • As global supply chains strive to execute faster the operators of these multi-party systems come up against a daunting task – secure, fluid and accurate distribution of data.
  • Solve these exact challenges through the use of artificial intelligence (AI) and blockchain technology to achieve smarter supply chains that are built for today and ready for tomorrow.

Saif Rivers Retail Industry Leader & Vice President IBM GBS

LIVE Q&A

James Reinhart CEO thredUP

Nate Herman SVP Supply Chain American Apparel & Footwear Association

Saif Rivers Retail Industry Leader & Vice President IBM GBS

Exclusive Interview – Leadership & ‘Claiming A Seat At The Table’ – Getting The Supply Chain At The Top Of The Agenda

Mike Racer SVP Supply Chain Sephora

Panel Discussion - Adapting your supply chain to the changing nature of consumerism

  • Changing customer motivations: Discuss how best to strengthen customer loyalty in your brand by conveying intricate supply chain information about the products they purchase (labor standards, material sourcing, end of life for products).
  • An End-To-End Retail Experience: Understand the importance of unifying data systems throughout the supply chain to ensure that, as eCommerce continues to grow, each individual sale and delivery experience remains connected and consistent.
  • Improved adaptability within the supply chain: Discuss the necessity for increased agility throughout your supply chain with improved intra-company data management and sharing to keep pace with new and evolving retail models.

Sheri R. Hinish SupplyChainQueen, IBM Futurist, 2020 'Pro to Know' SDC Exec __title2 __company2

Roman Sobieri Head of Global Shipping Etsy

Jamin Dick Head of NA Supply Chain Alibaba

Bjorn Bengtsson Chief Product & Supply Chain Officer UNTUCKit

Norm Brouillette VP & GM Ryder Supply Chain Solutions

Exclusive Interview – Agile, Efficient and Sustainable Supply Chain Innovation

Liz O’Neill EVP & President, Product, Innovation and Supply Chain Levi Strauss & Co

Exclusive Interview – Leadership Principles, Talent & Developing Flexible Operations

Shawn Curran COO Gap Inc.

Exclusive Interview – Winning In The ‘New Normal’ – The Foundations Of A Nimble And Resilient Supply Chain

Alexis DePree CSCO Nordstrom

LIVE Q&A

Shawn Curran COO Gap Inc.

Liz O’Neill EVP & President, Product, Innovation and Supply Chain Levi Strauss & Co

Alexis DePree CSCO Nordstrom

Connected Inventories – Drive Innovation with RFID and Blockchain

Did you know that the retail supply chain today is inundated with 50 times more data than five years earlier, yet only a quarter of that data is utilized in a relevant timeframe?

Join GS1 US and the Auburn University RFID Lab to learn about new research that supports the need for more widespread data sharing in the retail supply chain and its connection to driving innovation. Attendees will:

  • Expand their knowledge of the intersections of RFID and blockchain technology;
  • Understand how technology and standards can be used to reduce claims, shrink, and counterfeit proliferation; and
  • How to become prepared for the next generation of retail supply chain best practices, where inventory management and other business processes are expedited by digital technology.

Kevin Otto Senior Director, Community Engagement, Blockchain GS1 US

Justin Patton RFID Lab Director Auburn University

Matthew Russell RFID Lab Project Manager Auburn University

Panel Discussion - Accurate Inventory Management: The Crucial Lynchpin Between Sales and Fulfilment

  • Inventory Planning as a Differentiator: Discuss how to leverage intelligent supply chain planning systems to accurately ensure availability and accessibility of products for customers throughout your network.
  • Predictive Forecasting: Find out the internal issues that are preventing you from processing historical, seasonal and customer data effectively to enable reliable predictive analysis for your inventory planning.
  • A Combination of Systems: Understand the importance of developing, not just one area, but multiple capabilities within your supply chain (such as TMS, WMS, DOM, POS) that will work together and create a full picture of your network to prevent stock outs or bloated inventories. Enable an intelligent supply chain to improve historical shipping, logistics merchandising and inventory problems

Jon McCutcheon Principal, Supply Chain Practitioner Supply Chain Technologies

Dirk Holbach CSCO Henkel

Leslie O'Regan-Yount Senior Product Manager - Supply Chain, RFID & TMS Carvana

Peter Bogulaski Operations Manager, Americas Zound Industries

Andrew Larson Director of Inventory Planning and Supply Chain Tricam Industries

Game-changing customer experience: Digital Transformation in Supply Chain technology

In this session, T-Mobile will provide insights and case studies on how building a strong digital foundation for supply chain capabilities using Agile methodologies and principles can lead to enriched and competitive customer experience, enhancing your company’s brand promise. Attending this session will leave you with insights to key principles which you can apply wherever you are in your digital transformation.

Nihar Parikh Associate VP Tech Mahindra

Erik LaValle Digital Supply Chain and Customer Experience Technology Portfolio Leader T-Mobile

Know your online customers: Take Advantage of Insights from Data Analytics

  • Keep the Consumer at the Core: Utilize AI and ML to predict customer needs and make meaningful product recommendations.
  • Develop Data-First Capabilities: Explore how a dynamic, data-driven approach can illuminate successes, areas for improvement, and new market opportunities.
  • Build a Nimble Supply Chain: With more personalization comes more sourcing and manufacturing challenges. Work with supply chain partners that can help scale personalization.

Marcus Chung VP Manufacturing & Supply Chain ThirdLove

LIVE Q&A

Nihar Parikh Associate VP Tech Mahindra

Erik LaValle Digital Supply Chain and Customer Experience Technology Portfolio Leader T-Mobile

Marcus Chung VP Manufacturing & Supply Chain ThirdLove

Kevin Otto Senior Director, Community Engagement, Blockchain GS1 US

The Place of Retail Supply Chains in the United States

  • Retail Trend Setters: With California making up 20% of the US retail economy, learn golden state lessons on how your supply chain can proactively take your company forward by adapting to and mastering health, environmental, diversity and sustainability challenges.
  • Supply Chains’ Role in the Bigger Picture: Hear insights on policy making processes that affects retailers and how the industry and governments must collaborate in information sharing to drive their business growth forward.
  • COVID-19 Economic Effects on Retail Supply Chains: Learn about the latest development in regulations and economic developments that will have an impact on how your supply chain will need to operate to cope.

Rachel Michelin President & CEO California Retailers Association

Panel Discussion - Proactively Combat the Pains of Returns

  • Managing the expectations of a return: As customers have grown to expect returns to be hassle and cost free, discuss ways to adapt this mindset (such as environmental implications) and help your supply chain from baring the burden.
  • Combat the causes at source: Explore how to effectively implement machine learning processes to monitor your consumers’ purchasing and returns habits of specific products to minimize the potential for a return and refine inventory selections.
  • Innovative in your reverse logistics: Investigate new, innovative models of reverse logistics such as parcel grouping and “return in store” to re-structure your obligation in the process and manage costs.

Tony Sciarrotta Executive Director & Publisher Reverse Logistics Association

Ryan Kelly VP Global E-Commerce Marketing FedEx

Karen Leavitt CMO Locus

Rob Zomok President Global Operations Inmar Intelligence

Todd Harbour Director, Customer Supply NA Coty

Choosing your partners – key factors to consider when looking at a sustainable business model

  • How can we leverage supply chain partnerships to tackle some of today’s greatest global challenges like climate change and humanitarian crises?
  • In this session, Susy Schöneberg of Flexport.org and Annie Agle of Cotopaxi will share how they're working together to prioritize sustainability and social responsibility within their retail supply chain and how other companies can do the same to create a more sustainable industry.

Annie Agle Director of Brand Loyalty & Impact Cotopaxi

Susy Schöneberg Founder & Head Flexport.org

Panel Discussion – Maximize your partnerships to Optimize Final Mile Deliveries

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  • The needs of the customer: Discuss the nuances and expectations of the customer (such as increased speed, specific time slots, multiple drop-off locations) to build a suitable network footprint for efficient fulfillment.
  • Collaborate & tap into unique capabilities: Explore how to create a flexible and agile network of multi-modal transport providers within cities to match increasing demands from eCommerce in ways that dated practices can’t. See how data sharing
  • Use data technology to enhance accuracy: Learn how the use of multiple data points throughout the delivery process will improve automation potential in last mile processes for better route optimization and customer experience management.

Poonam Goyal Sector Head and Senior US Retail Analyst Bloomberg Intelligence

Nick Basford VP Global Retail and E-commerce Strategy UPS

Rachel Thaw CEO & Co-Founder Harper Coats

Chris Cunnane Research Director, Supply Chain Management ARC Advisory Group

Exclusive Interview: Embbeding Sustainable Practice in Your Business Strategy

Joey Zwillinger CEO Allbirds

LIVE Q&A

Annie Agle Director of Brand Loyalty & Impact Cotopaxi

Susy Schöneberg Founder & Head Flexport.org

Joey Zwillinger CEO Allbirds