Welcome to the 10th Annual Reuters Events Customer Service & Experience USA 2020 – where senior leaders in Customer Service & Experience meet to learn, network, and strategize.
CS/CX leaders are more in need of innovative solutions than ever before. What were once considered 5-year goals are now 6-month targets in this new, disruptive world.
With a program designed to deliver impact across customer operations and connect leaders with the latest in innovation, you'll meet with 1,000+ decision-makers across customer service, experience, operations, social customer care, strategy and more, as they look to navigate business-critical challenges and connect with new partners and solutions.
Simply put, you won't find a better opportunity to connect with innovators and decision makers in customer service and experience.
Gain access to our network of Reuters Events Senior CS/CX professionals: Put your brand and expertise in front of engaged contacts on subject matter relevant to you
Associate yourself with CX’s most influential voices: Our content pieces engage senior-level stakeholders changing the world of Customer Service & Experience, share your message with theirs in our global content series
One-to-one Meeting and Networking Service: Connect with 1,000+ industry leaders and potential new partners through a dedicated digital meetings platform.
We know that you’re looking for ROI. You need to know that your business development team will come away with enough meetings and leads. We offer bespoke opportunities for opt-in leads, to ensure you can connect and do business with the leaders searching for new solutions.
Present a case-study or show thought leadership through a 15 minute presentation with a live Q&A to all 1,000+ attendees
Live Panel Discussion
Position yourself as a likeminded expert by speaking alongside senior CS/CX leaders from leading US brands. to become the leading authority on key challenges.
Generate leads with a booth in our online exhibition - please note that access to our networking platform is exclusive to our online exhibitors
Get up close and personal with your clients. Invite an exclusive group of your target clients to join them in deep dive conversation to overcome their biggest challenges and position yourself as the solution.
The event was a great success for Moovly, one of the highest ROI’s of any event we have attended
The event was the perfect size – small enough to allow casual interactions and meeting people and big enough to showcase some of the ‘state of the art’ in the industry. The Reuters Event Team are excellent to work with. They were very attentive and helped make our first experience with them a big success from a lead generation and product validation standpoint
Great intimate event for the best, brightest brand powers in one place
A great experience as a vendor
After 8 years of sponsoring they never fail to deliver. Being here makes us part of the conversation of how the industry is changing, and helps us be clear thought leaders in the space
Sponsor upcoming content or create your own bespoke opportunities to reach leading CS/CX decision makers
Digitally Enabled Workshops
Connect with 1,000+ industry leaders and potential new partners through a dedicated digital meetings platform.
Our meeting platform enables you to search by industry needs, identify clients who are looking for relevant solutions, and set-up meetings directly.
Our video-conference meeting service allows you to continue to do business, and reach clients even when working from home.
Get in touch with the Reuters Events team