Name: Reuters Events: Customer Service & Experience USA 2021
Start: 2020-05-26T08:30
End: 2020-05-28T17:00

Gain Unprecedented Exposure to America’s Top CS/CX Leaders

Partner with Senior Customer Service & Experience Leaders from Major US Brands

Find out more about sponsorship & exhibition opportunities

1,000⁺Attendees
66^%Director Level Attendance
70^%+Brand Heavy Audience
1-2-1Networking
30⁺Industry Speakers

Welcome to Reuters Events: Customer Service & Experience USA 2021 – where senior leaders in Customer Service & Experience meet to learn, network, and strategize.

Welcome to the 10^th Annual Reuters Events Customer Service & Experience USA 2020 – where senior leaders in Customer Service & Experience meet to learn, network, and strategize.

CS/CX leaders are more in need of innovative solutions than ever before. What were once considered 5-year goals are now 6-month targets in this new, disruptive world.

With a program designed to deliver impact across customer operations and connect leaders with the latest in innovation, you'll meet with 1,000+ decision-makers across customer service, experience, operations, social customer care, strategy and more, as they look to navigate business-critical challenges and connect with new partners and solutions.

Simply put, you won't find a better opportunity to connect with innovators and decision makers in customer service and experience.

CLICK HERE TO REQUEST MORE INFORMATION ON SPONSORSHIP

Tailor-Made Opportunities for…

Brand awareness

Gain access to our network of Reuters Events Senior CS/CX professionals: Put your brand and expertise in front of engaged contacts on subject matter relevant to you

Thought leadership

Associate yourself with CX’s most influential voices: Our content pieces engage senior-level stakeholders changing the world of Customer Service & Experience, share your message with theirs in our global content series

Networking

One-to-one Meeting and Networking Service: Connect with 1,000+ industry leaders and potential new partners through a dedicated digital meetings platform.

Lead generation

We know that you’re looking for ROI. You need to know that your business development team will come away with enough meetings and leads. We offer bespoke opportunities for opt-in leads, to ensure you can connect and do business with the leaders searching for new solutions.

Opportunities are limited - find out more

Sponsorship opportunities

15-Minute Presentation

Present a case-study or show thought leadership through a 15 minute presentation with a live Q&A to all 1,000+ attendees

Live Panel Discussion

Position yourself as a likeminded expert by speaking alongside senior CS/CX leaders from leading US brands. to become the leading authority on key challenges.

Online Exhibition

Generate leads with a booth in our online exhibition - please note that access to our networking platform is exclusive to our online exhibitors

Virtual Workshops

Get up close and personal with your clients. Invite an exclusive group of your target clients to join them in deep dive conversation to overcome their biggest challenges and position yourself as the solution.

Opportunities are limited - find out more

Senior Leaders in Attendance

Dominated by End User Brands

Opportunities are limited - find out more

Don’t miss your chance to do business with:

Generate leads from these organisations – click here to find out how

Customer Service & Experience USA brings together leaders from some of the world’s most influential brands across multiple industries to create meaningful dialogue around how to innovate and elevate not just customer service but the full end-to-end customer experience. It’s a tremendous opportunity to learn from others outside of your space and bring the best practices back to your own organization
Eliot Hamlisch, Senior Vice President, Global Loyalty & Partnerships, Wyndham Hotels & Resorts

Now more than ever, it’s important for leaders across the industry to knowledge share, as we anticipate that many customer service trends, channel mix and consumer behavior shifts will continue to be a mainstay. That’s why Customer Service & Experience USA is a crucial meeting point
Mike Del Pozzo, Chief Customer Officer, Frito-Lay NA

This event is a unique opportunity to learn from industry leaders, network, and share ideas & best practices that elevate CX & CS. Now more than ever, we must be focused on meeting our customers’ needs and expectations.
Aparna Khurjekar, Chief Customer Officer, Verizon

Partner with Senior Decision Makers

Find out more

Deliver on your marketing objectives with value-driven thought leadership & lead generation packages

Sponsor upcoming content or create your own bespoke opportunities to reach leading CS/CX decision makers

Webinars

Whitepapers

Infographics

Surverys

Digitally Enabled Workshops

Virtual Events

What you can expect when you sponsor

Your brand in front of your prospects: We will work with you to get your brand in front of the prospects and clients that can transform your business – from patient engagement to clinical operations to digital and more.
Be seen as a thought-leader: With hundreds of automotive leaders signing up for our virtual events, your company can be seen as a thought-leader in the space. Whether that be via a panel session, presentation or interactive workshop.
Showcase your solutions: More than ever, automotive needs solutions and with the Virtual Exhibition you can share product brochures, the latest research and business cards with prospects who need it.
Kickstart sales cycles: Whether that be “cold” prospects or old acquaintances, the Networking at a Reuters Events Summit will enable you set up meetings with pharma leaders and accelerate your business development efforts.

One-to-one Meeting and Networking Service

Connect with 1,000+ industry leaders and potential new partners through a dedicated digital meetings platform.

Our meeting platform enables you to search by industry needs, identify clients who are looking for relevant solutions, and set-up meetings directly.

Our video-conference meeting service allows you to continue to do business, and reach clients even when working from home.

Find out more about sponsoring

Partner with Senior Decision Makers

Find out more

Here to help

Get in touch with the Reuters Events team

Josh Gordon Commercial Director +44 (0) 207 422 4348 Click to email

Our Partners

The companies with solutions to share.

Gain Unprecedented Exposure to America’s Top CS/CX Leaders

Partner with Senior Customer Service & Experience Leaders from Major US Brands

Welcome to Reuters Events: Customer Service & Experience USA 2021 – where senior leaders in Customer Service & Experience meet to learn, network, and strategize.

Tailor-Made Opportunities for…

Sponsorship opportunities

Senior Leaders in Attendance

Dominated by End User Brands

Don’t miss your chance to do business with:

Partner with Senior Decision Makers

Deliver on your marketing objectives with value-driven thought leadership & lead generation packages

What you can expect when you sponsor

One-to-one Meeting and Networking Service

Partner with Senior Decision Makers

Here to help

Our Partners

Gold Sponsors

Supporting Sponsors

Content Partners