Introducing 2021’s All-Star Line-Up

We carefully curate our line up of speakers, selecting proven leaders from the world’s biggest brands.

Claire Bennett - Headshot
IHG Hotels & Resorts - Logo

Claire Bennett Global Chief Customer Officer IHG Hotels & Resorts

Marc Cannon - Headshot
AutoNation - Logo

Marc Cannon Chief Customer Officer AutoNation

Marshae Mansfield - Headshot
Lenovo - Logo

Marshae Mansfield Chief Customer Officer NA Lenovo

Amy Shore - Headshot
Nationwide - Logo

Amy Shore Chief Customer Officer Nationwide

Michael Stutts - Headshot
Bloomin' Brands - Logo

Michael Stutts Chief Customer Officer Bloomin' Brands

Tom Karinshak - Headshot
Comcast - Logo

Tom Karinshak Chief Customer Experience Officer Comcast

Funmi Williamson - Headshot
PECO, Exelon Corp - Logo

Funmi Williamson Chief Customer Officer & Senior Vice President Customer Ops PECO, Exelon Corp

Tamla Olivier - Headshot
Baltimore Gas & Electric - Logo

Tamla Olivier Chief Customer Officer & Senior Vice President Customer Operations Baltimore Gas & Electric

Annmarie Reynolds - Headshot
The AES Corporation - Logo

Annmarie Reynolds Vice President, Chief Customer Officer The AES Corporation

Mike Kuenne - Headshot
Extended Stay America - Logo

Mike Kuenne Chief Customer experience Officer Extended Stay America

Brian Berger - Headshot
Mack Weldon - Logo

Brian Berger CEO & Founder Mack Weldon

Lance Gruner - Headshot
Mastercard - Logo

Lance Gruner EVice President Global Customer Care Mastercard

Julie Foster - Headshot
Medtronic - Logo

Julie Foster Vice President Customer Experience Medtronic

Colin Crowley - Headshot
Freshly - Logo

Colin Crowley Vice President Customer Experience Freshly

Tamar Cohen - Headshot
Travelers - Logo

Tamar Cohen Vice President Employee Experience Travelers

Dan Mohnke - Headshot
Nissan North America - Logo

Dan Mohnke Vice President, eCommerce Nissan North America

Katie Miller - Headshot
Orlando Magic - Logo

Katie Miller Vice President Client Services & Fan Experience Orlando Magic

Maly Bernstein - Headshot
CVS Health - Logo

Maly Bernstein Vice President, eCommerce CVS Health

Rachna Dayal Goel - Headshot
Johnson & Johnson - Logo

Rachna Dayal Goel Global Director Transforming CX Johnson & Johnson

Doug Chaulk - Headshot
Thomson Reuters - Logo

Doug Chaulk Senior Director Global Legal Premier Support Thomson Reuters

Doug Kramon - Headshot
ESPN - Logo

Doug Kramon Senior Director Fan Support & Customer Care Ops ESPN

Diane Haluszka - Headshot
PVH Corp - Logo

Diane Haluszka Director Customer Service PVH Corp

Ana Guzman - Headshot
TGI Fridays - Logo

Ana Guzman Director CRM & Customer Engagement TGI Fridays

Miguel Quiroga - Headshot
Visible - Logo

Miguel Quiroga CEO Visible

Himanshu Niranjani - Headshot
Visible - Logo

Himanshu Niranjani Chief Technology Officer Visible

Register now to secure your place at the forefront of service and care!