Claire Bennett Global Chief Customer Officer IHG Hotels & Resorts

Marc Cannon Chief Customer Officer AutoNation

Marshae Mansfield Chief Customer Officer NA Lenovo

Amy Shore Chief Customer Officer Nationwide

Michael Stutts Chief Customer Officer Bloomin' Brands

Tom Karinshak Chief Customer Experience Officer Comcast

Funmi Williamson Chief Customer Officer & Senior Vice President Customer Ops PECO, Exelon Corp

Tamla Olivier Chief Customer Officer & Senior Vice President Customer Operations Baltimore Gas & Electric

Annmarie Reynolds Vice President, Chief Customer Officer The AES Corporation

Mike Kuenne Chief Customer experience Officer Extended Stay America

Miguel Quiroga CEO Visible

Himanshu Niranjani Chief Technology Officer Visible

Ido Bornstein-HaCohen CEO Conversocial

Muddu Sudhakar Co-Founder and CEO Aisera

Brian Berger CEO & Founder Mack Weldon

Phil Leininger Senior Vice President, Head of Customer Experience Verizon Consumer Group

Diane O’Hara Senior Vice President, Customer Insights & Advocacy CVS Health

Julie Foster Vice President Customer Experience Medtronic

Christina Pletnewski Vice President, Customer Experience Safelite AutoGlass

Megan Merrick Associate Director, Innovation and Brand Experience Freshly

Tamar Cohen Vice President Employee Experience Travelers

Dan Mohnke Vice President, eCommerce Nissan North America

Katie Miller Vice President Client Services & Fan Experience Orlando Magic

Rachna Dayal Goel Global Director Transforming CX Johnson & Johnson

Jen Zamora Senior Director Customer & Employee Experience Dow

Diane Haluszka Director Customer Service PVH Corp

McCall Peltier Product Marketing Manager Interactions

Jared Tancrelle Vice President, Store Operations CVS Pharmacy, Inc