Panelist: Robert Bowers Chief Claims Officer Westfield Insurance
Panelist: Sean Baird Director of Product Marketing Hyland | Nuxeo
Panelist: Kimberly R. Vaughn AVP, Claims Experience & Customer Analytics Amerisure
Panelist: Randy Dufault Director of Solution Development Genus Technologies
Moderator: Bryan Falchuk Managing Partner Insurance Evolution Partners
Insurance carriers accumulate a wealth of information each time they process an insurance claim. For every claim, content collected from adjusters, authorities, and increasingly customers, helps carriers determine the most equitable settlement.
However, the common hurdle most carriers fall short on is failing to take full advantage of their silos of information to optimize critical claims processes. The key to success lies in discovering the bigger picture from these multiple touchpoints of information.
Join Reuters Events and Robert Bowers (Chief Claims Officer, Westfield Insurance), Kimberly R. Vaughn (AVP, Claims Experience & Customer Analytics, Amerisure), Sean Baird (Director of Product Marketing, Nuxeo), and Randy Dufault (Director of Solution Development, Genus Technologies) as we go in-depth on how future-focused organizations can establish a 360-degree view of their customer and optimize claims processes.
Our panel of industry leaders and innovators will explore: