The State of The Automotive Industry: COVID-19
Dr. Youngcho Chi President & Chief Innovation Officer Hyundai Motor Group
Larry Dominique President and CEO PSA North America, Inc.
Scott Keogh CEO and President Volkswagen Group of America
Astrid Fontaine Member of the Board People, Digitalization & IT Bentley Motors
Ernie Garcia, III Chairman and CEO Carvana
Daniel Weissland President Audi of America
Giovanni Palazzo CEO Electrify America
Guenter Butschek Chief Executive Officer & Managing Director Tata Motors Ltd
Shailesh Chandra President –Electric Mobility Business & Corporate Strategy Tata Motors Ltd
Exclusive Interviews Conducted by Reuters Editorial
Access the latest information, breaking news and industry headlines with our exclusive Reuters Editorial Interviews. Joe White himself will be taking to the online stage to deep dive into the current industry updates with these inspiring leaders:
*Please note: This interview is conducted by Reuters editorial, which operates independently from the Reuters commercial operations. Reuters journalists have the sole right to determine who they interview and the questions they ask, with no regard to sponsorship and in keeping with the Trust Principles of integrity, independence and freedom from bias.
Ola Källenius Chairman of the Board of Management Daimler AG and Mercedes-Benz AG
Carlos Tavares Chairman of the Managing Board PSA Groupe
Joe White Global Automotive Industry Editor Reuters
Mark Reuss President General Motors Company
Changing emission standards, environmental and public concerns, increased road accidents and new technology are driving the biggest change automotive has ever seen. Delivering the sustainable, consumer loved, and actively safe vehicle takes time and money, but you only have so long before another Tesla wins market share. OEMs must make technological leaps in both electric vehicles and more-efficient internal combustion engines, whilst advancing autonomous tech to achieve zero road fatalities.
This section tackles what the car of the future will look like and the infrastructure required to support it.
Scale, Commercialize and Build the Infrastructure for Electrification
According to McKinsey 120 million EVs could be on the roads by 2030, if consumers purchase at expected rates it will be a lack of charging infrastructure that will become the obstacle to EV adoption. But who’s responsibility is it to build charging infrastructures? With government pressures, will they step in to provide incentives? Who should OEMs be working with and should the industry come together to achieve an electric infrastructure at scale?
Giovanni Palazzo CEO Electrify America
The Electrification Overview: How Far and How Fast Can We Go with Electrification
Electric vehicles have been the future since the early 1900s – but petroleum has won because it is cheap, easily transportable and delivers more energy per pound of weight and per dollar of cost than EV batteries, by far. In this session, we will delve into four key hurdles that must be overcome
What will make the next ten years different?
Pankaj Mahajan Director - Integration (Electric & Autonomous Vehicles) Byton
Make Americans Love EVS
Are Heartland Americans ready for an electric pickup truck? As billions of dollars are invested into electrification will we see the impact needed to transform the industrial mobility market. In this session we will expand on the challenges to electrifying a market segment that is hugely profitable just as it is.
Mark Kaufman Global Director, Electrification Ford Motor Company
Beyond Vehicles – Delivering a Sustainable End-To-End Carbon Footprint
As we race towards electrification, ensure you factor in the entire supply chain of electric cars beyond emissions. How far should OEMs invest across the entire vehicle life cycle to create world change from cobalt to battery recycling to sustainable vehicle materials?
Reinhard Fischer SVP Strategy VW NAR & VW Group Volkswagen Group
EV Technology Innovation
Are you a technology or service provider? Would you like to showcase your EV solutions? We have only one EV speaking opportunity available reserved for the tech innovators. Get in touch for more information firstname.lastname@example.org
The Autonomous Overview: The Road to Zero-Fatalities
Autonomous vehicle will become a reality, but when is still questionable. Questions persist around timelines, consolidation or rationalisation and four key factors in the way of creating a society ready for self-driving cars. In this session, we will delve into four key hurdles that must be overcome
Dr. Ryan Eustice SVP, Automated driving Toyota Research Institute
Etienne Hermite CEO NAVYA
Chet Babla VP Automotive Business Arm
The Autonomous Future
Jamie Carlson VP, Autonomous Driving NIO
David Estrada Chief Legal and Policy Officer Nuro
Positioning Self-Driving Vehicles Within an Urban Infrastructure
Imagine a future with no human-driven vehicles on the roads… AVs circling the block to wait for their owners to grab a coffee, or vehicles delivering groceries to consumers as they work. Explore the urban infrastructure needed to support AVs without increasing traffic in already over-crowed cities.
Connectivity’s Role in The Future of Autonomous Vehicles
Connectivity is the enabler for autonomous vehicles, and as connectivity advances with latest developments in V2X/I this could dramatically increase the progress from L2-L3 and beyond.
Active Safety/Autonomous Technology Innovation
Are you a technology or service provider? Would you like to showcase your AV/ADAS solutions? We have only one speaking opportunity available reserved for the tech innovators. Get in touch for more information email@example.com
Timing is Everything: Car Ownership vs Mobility
The average car spends 90% of its life parked (RAC Foundation), with vehicle owner costs soaring, does it make sense to own a vehicle that is not used? How fast should OEMs be adapting current business models to consumer lifestyles? As analysts forecast a movement towards mobility as critical, yet car sales don’t show many signs of dying down, how can you navigate changing consumer lifestyles whilst maintaining current business model growth?
Matt Carpenter CEO Silvercar
Edwin Olson CEO May Mobility
Ulrich Kranz CEO Canoo
Carla Bailo President and CEO Center for Automotive Research (CAR)
Jody Kelman Director of Product Management, Self-Driving Platform Lyft
Mark Thomas VP of Marketing and Alliances Ridecell
Moderator: Tom De Vleesschauwer Head of Mobility Research, Automotive IHS Markit
The future of mobility will be increasingly easier, flexible and personalized for users whilst the car of the future will be used, shared and on demand. Younger, tech savvy generations are playing a key role in driving transformation across the industry and as a result OEMs are creating new disruptive business models to ensure they don’t get caught out in a potentially declining sales market.
In this section, we will debate new business models, the future of car ownership and the infrastructure needed to make this happen
Future of Mobility
Pamela Cohn COO Hyundai Air Mobility
The Cities Perspective
There is a clear shift in the way consumers view mobility, and this trend is particularly pronounced within urban areas, where people have greater mobility choice. We explore how collaboration between OEMs and cities will help enable greater mobility choice and create safer cities.
Marcel Porras Chief Sustainability Officer Los Angeles Department of Transportation
Chris Dempsey Director Transportation For Massachusetts
David Woessner EVP Corp Development LM Industries + Local Motors
Are you a technology or service provider? Would you like to showcase your mobility solutions? We have only one mobility speaking opportunity available reserved for the tech innovators. Get in touch for more information firstname.lastname@example.org
Working with Dealerships to Enable Mobility
This challenge must not be overcome alone, and it is the OEMs role to empower and enable dealerships with the ability to create new services, rental services and embrace shared mobility and tackle the technology challenge together. Embrace dealer networks as your secret weapon in dominating in the mobility era.
Stephan Zeh EVP Audi Mobility Services Audi of America/Silvercar
By 2025 millennials will represent 45% of potential car-buying consumers (Forbes) and as a result they require a customer journey that is personalized, seamless and meaningful. In addition,COVID-19 has accelerated digitalization across the automotive industry, particularly within retail as consumers demand digital dealership solutions. OEMs must transform the customer journey and vehicle buying process in order to thrive.
This agenda will equip you with the ideas and practices to redesign your customers retail experience
Rethink Your Selling Process For C.A.S.E
With 2030 goals focused on high growth of EVs on the roads, shared business models and every vehicle connected, OEMs must collaborate with dealerships to develop a new strategy to promote and educate on the changing vehicle and mobility solutions
Robert Skinner Lead Technology Strategist FordDirect
The Future of Automotive Retail: Differentiate your overall lifestyle experience
Consumers lifestyles are now dominated by digital interactions and personalized offerings so buying a car should be no different. In this session, we look at how digital tech can add value to the vehicle buying process and enhance revenues.
Ganesh V. Iyer Managing Director, NIO U.S.A., Global CIO NIO
Automotive retail is undergoing huge shifts towards digitalization and prioritizing customer experience. With COVID-19 accelerating digital adoption, this discussion is now more than ever as important.
In this panel we will look at the future of automotive retail and dealership strategy.
Hunter Gorham CEO Joydrive
George Arison CEO Shift
Liza Borches President and CEO Carter Myers Automotive
Moderator:: Michelle Krebs Director, Automotive relations AutoTrader.com
The accelerated future of car shopping and buying
Jessica Stafford SVP & General Manager AutoTrader.com
Customer Experience Journey
Brooke Skinner Ricketts Chief Experience Officer cars.com
Dealership Disruption – The Overview
A reduction in visits to dealerships has highlighted a change across consumer buying-behaviour. With statistics highlighting year-on-year drop-offs, it is crucial for OEMs and dealerships to work together to reshape the vehicle-buying process.
Grant Feek CEO Tred
Mike Darrow CEO True Car
Jessica Stafford SVP & General Manager AutoTrader.com
Shopper Journey: Deliver a Seamless Online and Offline Vehicle-Buying Experience
With B2C organisations including Amazon and Adidas delivering an omni-channel, seamless and frictionless experience OEMs must collaborate with dealerships to modernize the buying process. In this session we will discuss:
Vicki Poponi Vice President, Digital Customer Journey American Honda Motor Co., Inc.
Aftermarket: Deliver the Ultimate Servicing Experience to Drive Loyalty and Retention
75% of aftermarket auto repair is performed by independent auto repair shops, while 25% of the business lives with dealerships (V12). OEMs are missing out on a huge post-sale revenue and customer engagement opportunity. Debate the customer’s post-sale journey in order to secure loyalty and deliver a modern-day servicing experience
Audra Fordin CEO / Founder Women Auto Know
The Connected Vehicle Overview
In 2020, we are expected to see more than 381 million connected cars on the road (KPMG) making the connected car one of the most talked about topics this year. As the connected car evolves it continues to play core role in the future of consumer experience, autonomous driving and safety.
In this session, we will bring together leading connectivity experts to discuss;:
Prashant Tiwari Director - Intelligent Connected Sytstems Toyota North America
Deliver the Ultimate CX with Case Study Examples Across the Buying, Driving and Servicing Journey
According to PWC 86% of buyers are willing to pay more for a great customer experience, but only 22% of consumers feel companies are providing a good mobile experience (Qualtrics). As mobile and digital channels dominate our lives, OEMs must offer an experience that looks beyond car sales.
In this session learn how to create the ultimate end-to-end experience.
Atif Sadiq Head of Digital Transformation VW
The Digital, Customer Centric OEM
OEMs have struggled to adapt to the complex needs of digital savvy consumers, but with 86% of consumers willing to pay more for a great customer experience (PWC) it is business-critical to provide a seamless, connected, digital experience to stay ahead of competition.
In this session we will set the strategy needed to deliver an end-to-end experience your customer is expecting.
Personalizing the Customer Experience
With competition rising, creating added value to customers is critical. We see retailers, hospitality and consumer goods companies all prioritizing personalization, but how far should OEMs personalize to win the customer, increase revenue and add value to their lifestyle
Dealership, Retail and Sales Solutions
Are you a technology or service provider? Would you like to showcase your sales solutions? We have only one retail speaking opportunity available reserved for the tech innovators. Get in touch for more information email@example.com
We believe the automotive industry is making world change, beyond business strategy, technology and departments, the key to our industries success is the people. In an industry thriving in talent, innovation and transformation, we will deep dive into some of the most important topics of all time.
Join us on November 16th to make automotive history
Opening Keynote Address
José Muñoz Global Chief Operating Officer Hyundai Motor Company President and CEO Hyundai Motor America
Dana W. White Chief Communications Officer Hyundai Motor North America
How to Hire, Develop and Retain Women
Women in Marketing: Transforming Customer Engagement
Angela Zepeda Chief Marketing Officer Hyundai Motor America
Lisa Materazzo Vice President, Lexus Marketing Lexus
Rev Up Now: Accelerating Diversity, Equity and Inclusion inside the Auto-Mobility Industry
Cheryl Thompson Founder Center for Automotive Diversity, Inclusion & Advancement
Women in Leadership: Creating an Inclusive Work Culture
The Future of Automotive: A high level view on what’s next and expected industry change post COVID-19
Business Transformation: An outlook on how the automotive landscape is changing and opportunities ahead
The Future of Design
If we were starting from the beginning, a blank sheet of paper, how would we envision the car of today and tomorrow? The automotive industry has been known to move slower, whilst tech giants can innovate overnight. In this session Chief Design Officers set out their plans to redesign the vehicle we know today.
Andreas Thurner VP, Global Design & Architecture Karma Automotive
Dave Marek Acura Executive Creative Director Honda R&D Americas, Inc.