According to McKinsey 120 million EVs could be on the roads by 2030, if consumers purchase at expected rates it will be a lack of charging infrastructure that will become the obstacle to EV adoption. But who’s responsibility is it to build charging infrastructures? With government pressures, will they step in to provide incentives? Who should OEMs be working with and should the industry come together to achieve an electric infrastructure at scale?

Electric vehicles have been the future since the early 1900s – but petroleum has won because it is cheap, easily transportable and delivers more energy per pound of weight and per dollar of cost than EV batteries, by far.  In this session, we will delve into four key hurdles that must be overcome

What will make the next ten years different?

• Investment and Prioritization: Debate conflicting automotive views and strategies to determine how fast industry leaders should be prioritising electrification above other C.A.S.E efforts, has Volkswagen or FCA got it right?
• Consumer Perception: How can OEMs create a love for EVS? With limited choice and higher costs, what are the next steps to delivering EVS to a mass market?
• Infrastructure: How can we make EV charging technology accessible for all consumers? In order to commercialise EVS we must address what infrastructure is needed to give access to all consumers whether living in flats or suburbs
• Who will pay? Even when charging infrastructure is standardized, this discussion will address the important question of who will pay.

Are Heartland Americans ready for an electric pickup truck? As billions of dollars are invested into electrification will we see the impact needed to transform the industrial mobility market. In this session we will expand on the challenges to electrifying a market segment that is hugely profitable just as it is.

As we race towards electrification, ensure you factor in the entire supply chain of electric cars beyond emissions. How far should OEMs invest across the entire vehicle life cycle to create world change from cobalt to battery recycling to sustainable vehicle materials?

Are you a technology or service provider? Would you like to showcase your EV solutions? We have only one EV speaking opportunity available reserved for the tech innovators. Get in touch for more information manni.pattar@thomsonreuters.com

Autonomous vehicle will become a reality, but when is still questionable. Questions persist around timelines, consolidation or rationalisation and four key factors in the way of creating a society ready for self-driving cars. In this session, we will delve into four key hurdles that must be overcome 

• Capital and Engineering: An overview on how far and how fast we should deploy resources into speeding up the autonomous journey, does this require OEM consolidation or can we get there alone?
• Regulatory & legal: – Collaborate with cities to overcome the regulatory and legal boundaries to put autonomous vehicles at the heart of the smart city
• Technology Innovation: An overview on the latest tech innovations bridging the gap between human and robotic capabilities
• Social Change– How will we build a trusted society and influence public perception to embrace and support the road to autonomy?

• Passenger Safety: The potential of in-vehicle sensors to protect drivers, improve driving experience and open new commercial opportunities. In this session we debate the potential of knowing your passengers, how in-vehicle sensors can inform CX and what this new data could offer
• How AI is paving the way for autonomous progression - a view on how AI will impact and support your autonomous journey and the best practices of implementation
• Infrastructure: Positioning Self-Driving Vehicles Within an Urban Infrastructure

Imagine a future with no human-driven vehicles on the roads… AVs circling the block to wait for their owners to grab a coffee, or vehicles delivering groceries to consumers as they work. Explore the urban infrastructure needed to support AVs without increasing traffic in already over-crowed cities.

• What infrastructure changes will support the growth of autonomous vehicles while simultaneously encouraging shared ridership?
• Identify the friction points for self-driving cars within an urban infrastructure and how autonomous cars will fit in into a multimodal urban city from dedicated lanes support to reality of timelines.
• What are the steps cities must take to realize the full benefits of autonomous vehicles?

Connectivity is the enabler for autonomous vehicles, and as connectivity advances with latest developments in V2X/I this could dramatically increase the progress from L2-L3 and beyond. 

• Latest developments with V2i to enable your vehicles to dynamically interact with road infrastructure including road signs, road works, traffic lights and more to enhance road safety, mitigate congestion and lay the groundwork for fully automated vehicles
• The connected-car battle - Cellular vs DSRC: Debate on if we are opening the spectrum to be able to use more than a DSRC, cellular or Wi Fi type of connected vehicles
• Embrace new AI capabilities to analyse driver behavioural and emotional features to improve safety, monitor driver’s alertness, spots drowsiness or distraction to reduce the risk of road traffic accidents

Are you a technology or service provider? Would you like to showcase your AV/ADAS solutions? We have only one speaking opportunity available reserved for the tech innovators. Get in touch for more information manni.pattar@thomsonreuters.com

The average car spends 90% of its life parked (RAC Foundation), with vehicle owner costs soaring, does it make sense to own a vehicle that is not used? How fast should OEMs be adapting current business models to consumer lifestyles? As analysts forecast a movement towards mobility as critical, yet car sales don’t show many signs of dying down, how can you navigate changing consumer lifestyles whilst maintaining current business model growth?

• Discuss the possibilities for the future of shared ownership including subscriptions services and transportation on demand
• How much should OEMs expand their business portfolio towards new mobility models and what does it need to be profitable? Is this an opportunity for OEM partnerships to share the risk?
• Determine the right mobility solution for you: The Pros and Cons of models including car sharing, car rentals and subscription models and identifying which aligns best to your business goals and customer needs
• Learn what new business models are emerging as consumer needs and behavior change due to COVID-19
• Learn how the shared mobility principles can be applied to bring no-contact services, and how they can be used to make access to vehicles much simpler than ownership and lease programs are today.
• Learn how vehicle utilization in new mobility services drives profitability and which techniques to use to achieve the highest utilization rates.

• The future of mobility is intermodal; developing seamlessly integrated mobility experiences for customers will be essential in adapting to the evolving mobility needs of cities around the world
• This integration will require looking beyond the car, and developing more holistic strategies that include non-traditional mobility modes, including aviation
• Cohn will discuss Hyundai’s vision for the future of mobility and what Hyundai Motor Group is doing with its new “Urban Air Mobility” unit
• Building these future mobility systems will take more collaboration with a wide ecosystem of non-traditional partners (from infrastructure investors and developers, to real estate asset managers, to local city planning offices, to community interest groups, to digital infrastructure providers)
• Cohn will speak to this “ecosystem approach” to partnership for the future of mobility and the new and innovative ways Hyundai is looking at alliances to help translate our 2D transportation system into the 3D mobility system of the future

There is a clear shift in the way consumers view mobility, and this trend is particularly pronounced within urban areas, where people have greater mobility choice. We explore how collaboration between OEMs and cities will help enable greater mobility choice and create safer cities.

• Hear how the relationship between the vehicle, consumer and the city in which it operates is changing and what technology is required to enable this connectivity
• How vehicle infrastructure communication is advancing and the role of telecom companies to provide fast, reliable, omnipresent connectivity that enables the future of mobility
• As urban communities look for alternatives to private car ownership, how can city collaboration benefit both consumers and impact congestion, accessibility and safety

Are you a technology or service provider? Would you like to showcase your mobility solutions? We have only one mobility speaking opportunity available reserved for the tech innovators. Get in touch for more information manni.pattar@thomsonreuters.com

This challenge must not be overcome alone, and it is the OEMs role to empower and enable dealerships with the ability to create new services, rental services and embrace shared mobility and tackle the technology challenge together. Embrace dealer networks as your secret weapon in dominating in the mobility era.

• Hear how you can work more closely with dealerships to roll out mobility solutions.
• How OEMs can bring together the right digital capabilities, service capabilities and insurance services whilst maintaining relationships with dealerships
• Leverage dealerships as mobility hubs where users can pick-up/ drop off/ charge vehicles and as service/ valet fleets. Re-purpose real estate in-line with shared services

With 2030 goals focused on high growth of EVs on the roads, shared business models and every vehicle connected, OEMs must collaborate with dealerships to develop a new strategy to promote and educate on the changing vehicle and mobility solutions

• How the vehicle buying process must educate on electrification and support the sales of electric cars
• How Mobility as a Service could create new offerings for dealership and education dealerships of these new opportunities
• Educate and Experience – work closely with consumers to build an educational framework to build trust in the future of autonomous vehicles and create a mindset shift within society

Consumers lifestyles are now dominated by digital interactions and personalized offerings so buying a car should be no different. In this session, we look at how digital tech can add value to the vehicle buying process and enhance revenues.

• Virtual showrooms, build your own and digital vehicle exploration
• The power of AI to automate the consumer buying process
• How AR/VR will impact customer interactions and other digital trends impacting automotive retail
• How far will digital take over? And what is the new role of the brick & mortar showrooms

Automotive retail is undergoing huge shifts towards digitalization and prioritizing customer experience. With COVID-19 accelerating digital adoption, this discussion is now more than ever as important.

In this panel we will look at the future of automotive retail and dealership strategy.

• What does the future relationship look like? Transform and modernize the retail experience
• Shopper Journey: How can we create a seamless online and offline vehicle-buying customer experience
• How far will digital take over? And what is the new role of the brick & mortar showrooms

A reduction in visits to dealerships has highlighted a change across consumer buying-behaviour. With statistics highlighting year-on-year drop-offs, it is crucial for OEMs and dealerships to work together to reshape the vehicle-buying process.

• Digitalize your digital dealership model: With COVID-19 accelerating digital adoption, consumers are now more than ever ready for a seamless vehicle buying process
• Partnerships are key: How can OEMs and dealerships work together to build one 360-degree view of consumers purchasing needs and transform the sales process
• This session will set the vision, push boundaries, and get you thinking about how automotive retail will look by 2030 and how your role will play a key role in delivery

With B2C organisations including Amazon and Adidas delivering an omni-channel, seamless and frictionless experience OEMs must collaborate with dealerships to modernize the buying process. In this session we will discuss:

• How to identify the key touchpoints for human vs digital interaction and integrate offline and online sales touchpoints with the consumer
• Leverage data and insights, roll out new technology, embrace automation and integrate new systems to communicate with your customers from pre-sale to post-sale on a deeper level
• Omnichannel architecture:  create the right framework to deliver an omnichannel ecommerce experience

75% of aftermarket auto repair is performed by independent auto repair shops, while 25% of the business lives with dealerships (V12). OEMs are missing out on a huge post-sale revenue and customer engagement opportunity. Debate the customer’s post-sale journey in order to secure loyalty and deliver a modern-day servicing experience

• How to take your servicing digital: Give consumers the convenience they desire and increase your servicing revenue with digital solutions
• Put in place meaningful and personalized communication between yourself and the consumer post-sale to key your brand is top of mind
• The dealership and repair shop divide: Can we build a streamlines servicing experience? Or will there forever be the battle to win the consumer? And who will win?

In 2020, we are expected to see more than 381 million connected cars on the road (KPMG) making the connected car one of the most talked about topics this year. As the connected car evolves it continues to play core role in the future of consumer experience, autonomous driving and safety.

In this session, we will bring together leading connectivity experts to discuss;:

• Connectivity’s Role in The Future of Car: Vehicles: Connectivity is the enabler to advance vehicle safety, in this session we will discuss the latest advanced in connectivity to deliver safer roads
• Connectivity’s Role in Experience: How connectivity is shaping customers and delivering the ultimate experience
• Embrace OTA to Maintain Performance and Safety: See how to leverage OTA as an essential tool for maintaining the performance and safety of vehicle systems across its entire lifecycle.
• Data Ownership, Management and Monetization: With automakers, telecom operators, insurers and tech giants all battling for data, how can OEMs navigate this battle?
• The Latest In-Vehicle Infotainment Practices: Deliver the ultimate driving experience, and improve safety.

According to PWC 86% of buyers are willing to pay more for a great customer experience, but only 22% of consumers feel companies are providing a good mobile experience (Qualtrics). As mobile and digital channels dominate our lives, OEMs must offer an experience that looks beyond car sales.

In this session learn how to create the ultimate end-to-end experience.

OEMs have struggled to adapt to the complex needs of digital savvy consumers, but with 86% of consumers willing to pay more for a great customer experience (PWC) it is business-critical to provide a seamless, connected, digital experience to stay ahead of competition.

In this session we will set the strategy needed to deliver an end-to-end experience your customer is expecting. 

• Breakdown internal data silos and map out what your digital customer journey looks like through the vehicle buying, driving and service experience
• Build a test-and-learn environment to experiment with new ideas from the consumer and create a co-collaborative product development framework
• Establish a closed-loop customer feedback management process to constantly listen to your customers and streamline process to make changes based on customer needs

With competition rising, creating added value to customers is critical. We see retailers, hospitality and consumer goods companies all prioritizing personalization, but how far should OEMs personalize to win the customer, increase revenue and add value to their lifestyle

• How far can OEMS go to deliver personalized in-car capabilities based on different consumer lifestyles
• Evolve from consumer-to-vehicle to vehicle-to-consumer communication by keeping consumers informed and educated with real-time notification and updates
• Explore how content can be tailored to specific regions, consumers traits and needs. Move beyond a one-size fits all approach and develop product ideas that can advance your competitiveness through personalization

Are you a technology or service provider? Would you like to showcase your sales solutions? We have only one retail speaking opportunity available reserved for the tech innovators. Get in touch for more information manni.pattar@thomsonreuters.com

If we were starting from the beginning, a blank sheet of paper, how would we envision the car of today and tomorrow? The automotive industry has been known to move slower, whilst tech giants can innovate overnight. In this session Chief Design Officers set out their plans to redesign the vehicle we know today.

• Have we become too settled in car design? A debate on concepts, design and a fresh perspective on the car of tomorrow
• Is the “world car” – one vehicle designed to sell in many markets generating economies of scale – a dead concept? Or just one that must evolve?
• Electrification offers abundant opportunities to redesign vehicles, explore new design and material opportunities focused on performance and user experience
• As autonomy develops, hear the impact this will have on design as we move from a driver environment to a work, lifestyle, entertainment space