• While there are several short-term pressing concerns, understand the social and financial risks to your business of neglecting sustainability goals
• Foster a culture that embraces a sustainability mindset which becomes embedded within the fibre of your business, starting with and championed by senior management
• Commit to a future of carbon-neutral transportation and invest in a supply chain infrastructure that puts sustainability right at its core

• Embrace a “digital first” mindset across your operations so that your processes are nimble and responsive in the face of a supply chain disruption
• Foster a top-down culture of constant internal evaluation in order to remove the rigidity from process to ensure that you are responsive to changing customer demands
• Retain the confidence of your customers during a crisis through open communication in the event of a supply chain disruption

• Find out which technologies you can practically apply to your everyday use cases to enable supply chain continuity
• Learn how executives can overcome the common legacy system issues that impact modern supply chains
• Understand how driving efficiencies in your supply chain can result in large environmental efficiency gains

• Learn how despite the complexities of 2020, supply chain leaders are still championing sustainability within their businesses
• Supply chains are vast and often have 000s of suppliers, understand how companies are catalysing a transition towards a net-zero economy across their value chains
• Understand the importance of closing the loop on product cycle – starting in product design and ending with reuse in order to drive waste down

Executive attention to value-chain risk was already on the rise, but now it’s in the spotlight. Many operations teams have achieved goals that would have been considered impossible before the COVID-19 crisis. They have boosted agility, productivity, and customer connectivity while also preserving cash.

Organizations that have embraced operations technology and innovation have seen improved productivity, transparency and agility
–
all at once.

In this exclusive interview, Ed Barriball will discuss what real value is at stake with regards to resiliency & how you can reduce your vulnerability and exposure to shocks.

• Leverage real-time global visibility to effectively predict, assess and mitigate risk in your supply chain to deliver the right product at the right time
• Break down silos and standardize data across your network to foster a fully orchestrated system that is agile and can change in real-time to meet evolving customer demands
• Digitally visualize your entire network to identify where you can more efficiently allocate resources and labor to maximize efficiency and cost savings across your supply chain

• Foster a culture of flexibility and decentralization that places employee trust at the center in order to maximize workforce creativity and productivity in this new age of working
• Sift through the myriad cloud tech platforms to find the right applications for your business that allows you to manage projects efficiently & communicate with your teams effectively
• Understand the importance of having a strong IT team as the digital backbone of your organization to allow you to overcome the tech challenges that will arise in your business

• In an ever more digital supply chain world, explore the need for secure network stability and the advantage in accurate and efficient troubleshooting capabilities across operations and data focused asset management.
• Innovate your infrastructure with the future in mind to limit tech spending in the wrong areas and have a network capable of improving processes as more technological developments continue to enter supply chain and logistics operations.
• Understand the human element to successful digital innovations be that the individual knowledge of processes for experienced employees, the required training and development of new staff or the impact on operations, individuals and the business when processes ""go down"".

• Now more than ever, companies need the ability to change direction in an instant. Industries are facing fluctuating demand, new customer expectations, labor shortages, and supply chain disruptions — sometimes all at once
• Having the right employee in the right place at the right time is increasingly important, but ever more challenging
• This new world requires a new approach to workforce management. Because today, agility is everything

For years the word blockchain has been loosely used and tossed about with great expectation but also without much substance. Some have speculated it’s all hype. However, today we're seeing tremendous progress as businesses and industries around the world apply the technology to critical business challenges. Join IBM for a session covering the trends facing today's supply chains and the role blockchain can play to assist. We'll also provide a brief overview of a few exciting places where the technology is already working at scale.

• Learn how ArcBest adapted operations and strategy quickly due to the complexities of 2020 whilst still maintaining customer-centricity
• Hear how the company has expanded its digital offerings in order to open up more avenues for connections between representatives and customers
• Understand the key lessons learnt from this year to remove operational complexity and what the plan is moving forwards, keeping customers at the centre of focus

• Understand the importance of a holistic warehouse strategy in order to get the best out of your software, hardware and people to drive speed and efficiency in fulfilment
• Make open communication (location, timing, disruptions) with your customer central to your last mile strategy to retain the confidence in your brand & foster repeat business
• Understand how it is critical to integrate a returns game plan into your fulfilment strategy to deliver a seamless end-to-end experience to your customer